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Why did I get charged HKD 500 for the transfer fee when your website said HKD 75?

Statrys offers two options for non-HKD transfer fees:

  • Pay for Statrys Charges (HKD 75): this option is to cover Statrys/DBS bank charges excluding the fees of intermediary banks and the beneficiary's bank. The amount that reaches your recipient's account will be the funds less the intermediary bank’s and beneficiary’s bank fees.
  • Pay for all charges (HKD 270-500): this option is to cover all charges including intermediary bank and beneficiary bank charges. The funds that will reach your beneficiary's account will be the same as the amount sent from your Statrys account
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