A graphic of a SingPass ID on a smartphone held by a hand

SingPass, short for Singapore Personal Access, is a secure digital ID system enabling residents to authenticate their identity online.

It is a gateway to over 2,000 government agencies and private sector services in Singapore.

Features like biometric authentication and MyInfo integration make it convenient and easy to access SingPass services.

If you’re living in Singapore, you may already be familiar with SingPass. Short for Singapore Personal Access, it’s a highly convenient digital service that streamlines access to government and private sector services. 

Or if you’re setting up a business in Singapore, you’ll likely encounter the need for SingPass to access the BizFile+ portal and handle registration processes by yourself.

Let’s explore everything you need to know about SingPass ID, its key features, whether foreigners can apply for one, and how to use it effectively.

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Tip: Explore the key things you need to know about business registration in Singapore and the 9 basic requirements in our guides.

What Is SingPass?

SingPass is a secure and user-friendly digital identity authentication system launched by the Singapore government. It enables individuals to access over 2,000 government and private sector services with a single login.*

This digital service is not just convenient but also crucial for navigating Singapore's highly interconnected ecosystem. From filing taxes on IRAS and managing CPF accounts to booking healthcare appointments or accessing banking services, SingPass serves as a one-stop solution. SingPass can also be used as proof of identity in Singapore.

It is important to register for a SingPass if you are living in Singapore, as some services can only be logged in using SingPass, such as ACRA’s BizFile system for company incorporation.

Who Is Eligible to Have a SingPass?

SingPass is available to individuals who meet the following criteria:

1. Singaporeans and Permanent Residents:

  • Automatically eligible for SingPass.

2. Foreigners:

  • Those holding valid work passes, permits, or certain long-term pass holders issued by the Ministry of Manpower (MOM) or Immigration & Checkpoints Authority (ICA) can register for a SingPass account.

3. Dependents and Students:

  • Eligible dependents with a valid dependant pass and students with specific types of passes may also apply.

If you’re unsure about your eligibility, you can visit the official SingPass website for detailed guidance.*

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Read more: Read this guide to find out more about work permits and visas in Singapore.

SingPass vs SingPass Foreign User Account (SFA)

Foreign individuals without a Singapore Government-issued ID who need to access digital government services may apply for a SingPass Foreign User Account (SFA), which grants access to selected digital services.

While both SingPass and SingPass Foreign User Account (SFA) provide secure access to digital services in Singapore, they differ in several aspects: 

  • Target Audience: SingPass is for Singapore Citizens, Permanent Residents, and eligible foreign residents, while SFA is for non-residents, including international users needing access to Singapore services.
  • Scope of Access: SingPass grants users full access to more than 2,000 services, including those offered by private sector entities. In contrast, SFA is tailored for non-residents and offers a limited range of government digital services designed for international use.
  • Authentication: SingPass employs advanced security features like biometric login and two-factor authentication (2FA), whereas SFA may rely on more basic authentication methods due to its narrower scope. 
  • Primary Usage: SingPass is commonly used by residents for both personal and professional purposes, while SFA serves international users who need access to Singapore’s services from abroad.

Key Features of SingPass ID

  1. Single Sign-On: SingPass allows you to access multiple services with one login, reducing the hassle of managing multiple usernames and passwords.
  2. Biometric Authentication: Use fingerprint or facial recognition for added security and convenience.
  3. Mobile App: The SingPass mobile app provides a seamless way to log in, manage your account, and access services on the go.
  4. MyInfo Integration: Pre-fill forms using your verified personal details stored in MyInfo, saving time and ensuring accuracy.
  5. Digital Signing: Authenticate and sign documents digitally with SingPass, providing a secure and paperless alternative.
  6. Two-Factor Authentication (2FA): A mandatory security measure to protect your account from unauthorised access.

How to Register for SingPass

To create a SingPass ID, follow these steps:

1. Ensure you meet the eligibility criteria:

  • Singapore Citizens and Permanent Residents are automatically eligible.
  • Foreigners with valid work passes or permits, such as an EntrePass, can also register.

2. Set Up Your Account:

  • Visit https://portal.singpass.gov.sg/home/ui/login
  • Click “Register for SingPass”
  • Enter your NRIC or FIN and follow the on-screen instructions.
  • Set a strong password and complete the registration process.

3. Activate 2FA:

  • SingPass may send a PIN mailer to your registered address for the first time to verify your address.
  • Choose between SMS OTP (One-Time Password) or the SingPass app for authentication.

Using SingPass Effectively

  1. Accessing Services: Log in with your SingPass ID on government and partner websites or mobile apps.
  2. Updating Your Profile: To ensure accurate data sharing, keep your personal details up to date via the SingPass portal.
  3. Managing Authorisations: Grant or revoke access to third parties as needed using the SingPass app.
  4. Stay Secure: Regularly update your password and enable biometric authentication for enhanced security.

Common Issues and Solutions

  1. Forgotten Password:
  2. Reset it via the SingPass website or app using your NRIC/FIN and registered email or mobile phone number.
  3. 2FA Problems:
  4. Ensure your mobile number is updated and your device has a stable internet connection.
  5. Singpass Login Issues or Account Lockout:
  6. Contact SingPass support for assistance if your account is locked due to multiple failed login attempts.

Benefits of SingPass

  1. Convenience: SingPass offers a unified login system that provides access to various services. This eliminates the hassle of remembering multiple passwords, making life much easier for users.
  2. Time-Saving: With features like MyInfo integration, repetitive tasks like filling out forms become a breeze. This ensures that processes are quick and efficient, saving users significant time.
  3. Security: Equipped with robust measures such as two-factor authentication (2FA) and biometric verification, SingPass provides a high level of protection for personal and sensitive data, giving users peace of mind.
  4. Eco-Friendly: By enabling digital transactions and reducing reliance on paper, SingPass contributes to environmental sustainability. It minimises paper waste and supports Singapore’s broader green initiatives.
  5. Accessibility: Whether through the mobile app or web portal, SingPass ensures its services are available anytime and anywhere, catering to the needs of a digitally connected society.

Conclusion

Whether you’re a local resident or a foreigner living in Singapore, SingPass ID is your trusted companion for managing various aspects of daily life with ease. By providing secure, seamless access to over 2,000 government and private sector services, it eliminates the need for multiple credentials and lengthy processes. Understanding its features and staying updated on its functionalities empowers you to use SingPass fully.

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FAQs

What should I do if I forget my SingPass password?

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You can reset it through the SingPass website or app using your NRIC/FIN and registered email or phone number.

Is SingPass available for foreigners?

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How secure is SingPass?

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