Osome Hong Kong Company Incorporation Service Review [2026]

Osome is one of the more visible names in Hong Kong incorporation. The question isn't whether it's legitimate — it is. The question is whether the package you're looking at actually covers what you need.

Here is the thing most founders miss before they start: the Essential package does not include a registered address. That's not a minor omission. A registered address is a legal requirement for every Hong Kong company. Most overseas founders end up in the Comprehensive package or paying the Essential fee plus the address add-on (HK$3,000/year). Knowing this upfront changes the comparison.

This review covers what Osome includes, how the process works, what costs extra, and who it suits — so you can decide whether it's the right fit before you enter your card details.

What Kind of Company Is Osome?

Osome is a VC-backed technology platform founded in 2017 and headquartered in Singapore. They operate in Singapore, Hong Kong, and the UK.

Osome's model is built around automation: digitising incorporation, accounting, and compliance workflows for SMEs who want to manage everything online. They are not staffed for complex advisory work and don't position themselves that way.

Public review data (verified June 2026):

• Trustpilot: 3.5/5 from 600+ reviews
• A common theme in the reviews is that the incorporation services are generally rated positively, particularly for their speed and communication. Feedback on the accounting services is more mixed, with some clients mentioning delays, difficulties reaching support, and fees they did not expect to incur. 

If you are signing up for incorporation only, the review picture is reasonably positive. If you plan to use Osome for ongoing accounting and audit, factor the mixed reviews into your decision — especially if you have a filing deadline.

Osome's Incorporation Package and Pricing

Osome offers company incorporation in Hong Kong and provides optional accounting, audit coordination, and tax filing services as add-ons during the application process. This review focuses specifically on its incorporation packages. 

Prices below are Osome's standard undiscounted prices as of June 2026.

The practical read on the packages: For founders who already have a valid Hong Kong-registered address, the Essential package (HKD 6,195) covers what's needed. For overseas founders — the majority of people reading this — you either pay for Essential plus the address add-on (HKD 6,195 + HKD 3,000/year) or step up to Comprehensive (HKD 10,495), which includes address and mail handling. The Ecommerce Comprehensive package (HKD 13,083) adds PayPal Priority onboarding for founders targeting ecommerce.

Accounting and tax filings are not included in any package — they are charged separately, starting from approximately HKD 3,500/year. If you need their accounting service, budget for this when calculating first-year total costs.

Osome Hong Kong Company Setup Process

Osome's setup process is fully online and structured. The application can be completed in a few minutes, with the option to speak to a representative if you need clarification. Company incorporation is typically completed within 3–4 business days once all documents are submitted.

Step 1: Get started

Visit the Osome website and click "Get Started" or select "Get this Plan" from your chosen package.

Step 2: Speak to a representative (optional)

You can proceed directly or request a call. Osome will follow up to guide you through the next steps.

Step 3: Answer a few questions

You will be asked whether you need a local address and whether you want accounting services. If accounting is selected, you will be asked for an expected revenue range.

Step 4: Create an Osome account

Provide your full name, email, and phone number. The full fee breakdown is not visible until after account creation — a friction point worth noting before you start.

Step 5: Review the package and pick add-ons

If you selected Essential, you can add a registered address here. Accounting add-ons can significantly inflate the total, as they are billed annually. Your accounting plan is based on your revenue for the financial year. If your revenue exceeds or falls below the selected threshold, Osome will invoice the prorated difference or apply a credit to your account accordingly.

The cost of your accounting plan depends not only on your revenue, but also on the level of support you require. You can choose how involved you would like your accountant to be, monthly or yearly. You can also choose whether to include audit services.

Step 6: Make payment

Pay via Visa, Mastercard®, Amex, or UnionPay.

Step 7: Provide your information and sign online

Provide company and shareholder information, complete online ID verification, and sign the incorporation documents digitally. Osome handles the filing from there.

In my experience reviewing online incorporation platforms, the step that catches most founders off guard is discovering the many add-ons rather than upfront. If you are budgeting based on the Essential headline price, revise that figure before you start.

Osome Customer Support

• Email: hk@osome.com
• Phone: +852 2632 9288
• Address: Unit 2201-02, 22/F, Universal Trade Centre, 3 Arbuthnot Road, Central, Hong Kong
• Contact Form: For online inquiries, use the contact form available on Osome’s website
• WhatsApp: You can find Osome’s WhatsApp on their website.

Contact hours are not published on Osome's website. For time-sensitive matters, confirm availability before you sign up.

Osome vs. Statrys: What Actually Differs

The key differences come down to pricing structure and financial services. Osome offers a lower starting price, but essential services such as a registered address require an upgrade depending on the package selected. Statrys includes the mandatory incorporation requirements in a single package. In addition, while Osome provides assistance with opening a business account through external partners, Statrys combines incorporation and business accounts on the same platform, creating a more integrated experience for businesses that want to manage multiple operational needs in one place.

For accounting, both providers offer the service as an add-on, but their pricing models differ. Statrys uses a pay-per-use model with three months paid upfront, while Osome charges annually based on a selected revenue tier and service level. If a company's actual revenue differs from the estimate provided during onboarding, Osome adjusts the fees accordingly by either invoicing the difference or applying a credit.

The Alternative: Statrys

If Osome's package structure doesn't fit what you need, Statrys is the only Hong Kong provider that combines incorporation, accounting, and a multi-currency business account on one platform.

Statrys offers a single incorporation package at HKD 8,750, including a registered address, company secretary service, and a fast-tracked business account application. A dedicated account manager is available via phone, WhatsApp, WeChat, and email from day one. You can also get pay-per-use accounting on the same platform.

The main difference from Osome: the mandatory elements are always included — no add-on structure. Business payments is handled on the same platform.