Why is my invoice labeled as unpaid, even though it the payment is made?

Looks like a manual update is needed here. If an invoice is marked as unpaid, but payment has been received, you'll need to adjust the status yourself within the software. A quick fix, and you’re all set!

Was this article helpful?

Yes

No

Can't find what you're looking for? Talk with our team

Choose how you'd like to reach us - our team is here to help.

Get your Hong Kong business account open in a few days

  • 100% online application

  • No account opening fee, no initial deposit

  • Dedicated account manager