Get Started HK Company Incorporation Service Review [2025]

Starting a business in Hong Kong can feel challenging with its unique local compliance requirements, but there are various company incorporation service providers that can help simplify the process. Among them is Get Started HK.

In this review, we’ll take a look at what Get Started HK offers, covering their services, pricing, customer support, and an overall evaluation. Whether you’re an entrepreneur or an established business owner, this guide will help you decide if Get Started HK is the right partner for your Hong Kong business journey. 

Get Started HK is a Hong Kong-based company incorporation agent specialising in company formation in Hong Kong, offering tailored services and guidance for small and medium enterprises (SMEs), with specific packages for those in crypto and ecommerce businesses.*

In addition to Hong Kong company incorporation, Get Started HK also offers offshore company formation services in multiple jurisdictions, including the Bahamas, Mauritius and the British Virgin Islands (BVI). They also provide separate company secretary, corporate administration, accounting, and tax advisory services. 

Get Started HK offers four distinct company incorporation packages in Hong Kong. The Hong Kong – Residents Exclusive package is tailored for local residents who have their own addresses. The Deluxe Pack is the most popular choice, ideal for businesses that need a local registered address. 

For those doing online business, the Ecommerce Pack is specifically designed to meet their needs. Lastly, the Crypto Pack caters to businesses involved in cryptocurrency, addressing their specific requirements.

Here’s a breakdown of what’s included in each package:

When applying for Get Started HK’s service, it’s important to note that the application allows for a maximum of six shareholders and six directors. If your company exceeds this limit, please contact Get Started HK directly.

Evaluation of Get Started HK’s Services

Our Rating: 4/5

Get Started HK’s company incorporation packages cater to a wide range of business needs, from local residents with their own registered addresses to niche industries like cryptocurrency. The tiered structure offers flexibility, enabling clients to select a package that suits their specific requirements. However, the application form allows a maximum of 6 shareholders and 6 directors, which may not suit larger companies but is still sufficient for most SMEs.

Below are the price details for each of the Get Started HK incorporation packages.

*The amount in HKD is an approximate estimate for reference only. The actual amount may vary due to currency exchange rate fluctuations.

All package prices are inclusive of government fees. However, a credit card surcharge of 4.7% may apply for online payments. For more information, please refer to the pricing page on the Get Started HK website.*

Evaluation of Get Started HK’s Pricing

Our Rating: 4.5/5

Get Started HK’s pricing is transparent, with all package prices inclusive of government fees and the card payment surcharge clearly stated. This straightforward structure eliminates hidden costs, making it easy for businesses to understand and plan their expenses. Moreover, the price range is competitive and aligns with the average cost of company incorporation in Hong Kong.

You can connect with Get Started HK customer support through various channels:

• Phone: +852 2813 7600
• WhatsApp: +852 5541 0778
• Email: info@getstarted.hk
• Address: Central Main Branch, Suite C, Level 7, World Trust Tower, 50 Stanley Street, Central, Hong Kong
• Business Hours: Monday to Friday, 10 am to 6 pm Hong Kong Time

In their package details, customer service support is included as a customised feature starting from the Deluxe pack. However, the level of support provided in the Hong Kong – Residents Exclusive pack is not clearly specified.

Evaluation of Get Started HK’s Customer Support

Our Rating: 4/5

Get Started HK offers multiple customer support channels, including phone, WhatsApp, and email, ensuring accessibility for clients. Overall, the availability of direct contact options is a strong point, but clearer details on support levels would enhance transparency.

Here’s a guide on what to expect when forming a company with Get Started HK:

1. Select a Package: Choose a package that suits your needs from the Get Started HK company formation service page.

2. Complete the Company Profile: After you click “Apply Now,” provide details including the nature of your business, two proposed company names and the total number of shares to be issued.

3. Fill in Shareholder and Director Information: This includes their name, address, and passport number. You can add up to 6 shareholders and 6 directors on their application page. 

4. Leave Your Contact Details: Next, you'll be able to review the package details you've selected one more time before being prompted to provide your contact details.

5. Make Payment: Complete your payment by entering your payment details through PayPal.

6. Confirmation and Follow-Up: Get Started HK will check the availability of your proposed company name with the HK Company Registry. They will then contact you via phone and email to confirm the details. They may request additional information and will guide you through each step.

7. Get Started HK Handles the Remaining Process: Get Started HK takes care of the rest. Once the company is registered, they will notify you and provide all the necessary documents for your records.

Required Documents:

These are the primary documents needed. Get Started HK may request additional documents depending on individual circumstances.

• Hong Kong Residents: HKID and valid Hong Kong proof of address.
• Foreigners: A scanned copy of your passport and proof of residential address issued within the last three months (in English or Chinese), such as a residency card, phone bill, utility bill, or bank statement.

Evaluation of Get Started HK’s Ease of Application

Our Rating: 4.5/5

Applying for Get Started HK’s company incorporation services is straightforward and user-friendly, with clear instructions guiding you through selecting a package, completing company details, and submitting payment, all of which can be completed within minutes.

Overall, Get Started HK offers comprehensive company incorporation packages with transparent pricing and a user-friendly application process. Here’s who the services are most suitable for:

• Local entrepreneurs with a Hong Kong address: The Hong Kong - Residents Exclusive Pack is tailored for residents who already have their own registered address. It provides essential incorporation services at an affordable price. 
• Ecommerce and cryptocurrency businesses: Specialised packages like the Ecommerce and Crypto Packs include features such as PayPal support and crypto-friendly tools, making them ideal for businesses in these industries.
• Businesses requiring a mobile number for services like PayPal: The Ecommerce Pack includes a Hong Kong phone number, making it easier to register for services that require a local contact number.

If Get Started HK doesn't completely suit your needs for setting up a company in Hong Kong, consider Statrys. 

Launched in 2019, Statrys has evolved from a payment service provider to a one-stop platform for business setup in Hong Kong and Singapore. The all-in-one package includes company incorporation, maintenance, and a multi-currency business account on the same platform (subject to approval), with setup completed in as little as 5 business days in most cases. 

Here’s a quick look at what’s included in the Statrys Hong Kong company incorporation package: