Why are my transactions not syncing?
If daily syncing is not working for your connection, please try the following steps to fix the problem:
- Disconnect the specific connection that is causing the syncing issue.
- Reconnect the currency to your Xero Account again, making sure to select a date range that includes all the missing transactions.
If you are still experiencing issues where certain transactions are being missed and not properly synced, please use the manual sync option by selecting the date range of that specific transaction.
Our system will then sync the missing transactions by filtering out the already synced ones.