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Frequently Asked Questions

general

  • Is Statrys a bank?
  • Where are my funds?
  • How does Statrys make money?
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application

  • What information should I provide?
  • How long will it take to open an account?
  • How do I submit my application?
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security

  • Is your payment platform secure?
  • Are my data safe?
  • Is my money safe?
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business account

  • Which companies can apply for a Business Account?
  • What information and documents are required to apply for a Business Account?
  • What are my Business Account details?
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local account

  • Which companies can apply for a Local Currency Account?
  • Which information and documents are required to apply for a Local Currency Account?
  • What are my Local Currency Account details?
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pricing

  • When does my billing start?
  • How is the Recharge Fee determined?
  • When are account opening & maintenance fees due?
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transactions

  • What information do I need to make a payment?
  • What information do I need to make an RMB payment to China?
  • Will I be notified if I receive a payment?
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forex

  • What are the business hours to trade FX ?
  • What is the FX fee charged by STATRYS?
  • What is the deposit amount for a FX forward contract?
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