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Frequently Asked Questions

general

  • Is Statrys a bank?
  • Where are my funds?
  • How does Statrys make money?
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application

  • What information should I provide?
  • How long will it take to open an account?
  • How do I submit my application?
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security

  • Is your payment platform secure?
  • Is my data safe?
  • Is my money safe?
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Multi-Currency Account

  • Which companies can apply for a Multi-Currency Account?
  • What information and documents are required to apply for a Multi-Currency Account?
  • What are my Multi-Currency Account details?
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single-currency account

  • Which companies can apply for a Single-Currency Account?
  • Which information and documents are required to apply for a Single-Currency Account?
  • What are my Single-Currency Account details?
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pricing

  • When does my billing start?
  • How is the Recharge Fee determined?
  • When are account opening & maintenance fees due?
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transactions

  • What information do I need to make a payment?
  • What information do I need to make an RMB payment to China?
  • Will I be notified if I receive a payment?
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forex

  • What are the business hours to trade FX ?
  • What is the FX fee charged by Statrys?
  • What is the deposit amount for a FX forward contract?
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trade financing

  • How does invoice discounting work?
  • How does e-commerce finance work?
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Statrys Limited is licensed as a Money Service Operator (No. 19-02-02726) in Hong Kong. Statrys UK Limited is a Small Payment Institution (FRM: 911226) registered with the Financial Conduct Authority in the United Kingdom. Statrys UK Limited (FRM: 902805) is a registered agent of PayrNet Limited (FRM:900594), an Electronic Money Institution authorised by the Financial Conduct Authority in the United Kingdom under the Electronic Money Regulations 2011 for the issuing of electronic money. Trade financing services are offered by our partner, Velotrade Management Limited, regulated by the Securities and Futures Commission of Hong Kong (CE Ref #BJL007)