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FAQs

Transfers

How do I upload supporting documents for payments?What is a local payout method, and how does it work?Why did my money arrive in a different currency than what was sent?Can Statrys provide an MT103 document?Can I track my outgoing payments?Can I track my incoming payments?Can I cancel my payments?How do I make a payment from my Statrys account?How can I update the payee’s details?Can I schedule a transfer?What happens if I receive payments in currencies not supported by Statrys?Will I be notified when I receive a payment?Can I initiate payments from the mobile app?What information do I need to make a payment?Why haven't I received my payment from Stripe/Paypal?Does Statrys accept Autopay?Can I send money to the UAE?Which currencies can I create transfers in?What is the daily cut-off time to make a payment at Statrys?Are there any transaction limits on Statrys?What should I do if the bank of my payee doesn't have a SWIFT code?How do I request a transfer confirmation for an incoming payment?Can I make an FPS payment using a telephone number/email/FPS ID?Why does my payee still see Statrys name on their payment advice instead of my company name?Can I receive funds from Western Union?How long does it take for an outgoing payment to be credited to the bank account of my beneficiary?Can I make foreign direct investments from Statrys account or is it just limited to invoice-based payments?How do the transaction fees work for outgoing payments?How long does it take for payments to arrive in a Statrys account?Can I make payments to a personal account in China?

Transfers

Transferring money can be a complicated and confusing process, especially when involving different currencies. At Statrys, we understand the importance of seamless and efficient money transfers for businesses. In this section, we answer your questions about transfers, including how to make a transfer and how long transfers typically take. Whether you're making a local payment or making cross-border payments, we're here to help you navigate the process and ensure that your money gets where it needs to go.

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