Can I track my incoming payments?

Absolutely. Incoming transfers can be viewed under ‘ Expected transfers’ section of your Account Dashboard.

When the sender submits a payment through CHATS or SWIFT network from a gpi supported bank, the payment and its details will be shown here automatically.

Image

You can click ‘View Details’ under each payment to get more information as shown below.

Image

Once your incoming payment is credited to your account, its details will be moved from the Expected Transfer section to the Transaction History section.

In case the incoming payment is rejected, our system will automatically remove this payment from the Expected Transfer section after 7 days.

Was this article helpful?

Yes

No

support people
support people
support people
support people
support people
support people
support people
support people
support people

Can't find your answer?

Connect with us in any way you want

WhatsApp, WeChat, email, phone, we’ll get back to you no matter what.

We speak your languages

English, Cantonese, Mandarin, French, Spanish, Hindi & Thai.

Get your Hong Kong business account open in a few days

  • icon

    100% online application

  • icon
  • icon
  • icon

    Physical and virtual cards

statrys dashboard payments 2025