Can I make an FPS payment using a telephone number/email/FPS ID?

No, we are unable to process payments solely based on a telephone number, email address, or FPS ID. To initiate an FPS payment, Statrys requires the full bank account information, including the following details:

  • Account number
  • Account name
  • Bank code
  • Branch code
  • SWIFT Code (if applicable)

Having all the necessary bank account information ensures the accurate and secure transfer of funds to the intended recipient. Please ensure that you provide the complete bank account details when initiating an FPS payment through Statrys.

Was this article helpful?

Yes

No

support people
support people
support people
support people
support people
support people
support people
support people
support people

Can't find your answer?

Connect with us in any way you want

WhatsApp, WeChat, email, phone, we’ll get back to you no matter what.

We speak your languages

English, Cantonese, Mandarin, French, Spanish, Hindi & Thai.

Get your Hong Kong business account open in a few days

  • icon

    100% online application

  • icon
  • icon
  • icon

    Physical and virtual cards

statrys dashboard payments 2025