Protect Your Account: Trust only statrys.com for secure access. Stay vigilant, and report anything suspicious to our support team.

FAQs
Transfers
How do I make a payment from my Statrys account?
How can I update the payee’s details?
Can I schedule a transfer?
What happens if I receive payments in currencies not supported by Statrys?
Will I be notified when I receive a payment?
Can I initiate payments from the mobile app?
What information do I need to make a payment?
Why haven't I received my payment from Stripe/Paypal?
Does Statrys accept Autopay?
Can I send money to the UAE?
Can Statrys provide an MT103 document?
What is the daily cut-off time to make a payment at Statrys?
Are there any transaction limits on Statrys?
What should I do if the bank of my payee doesn't have a SWIFT code?
How do I request a transfer confirmation for an incoming payment?
Can I make an FPS payment using a telephone number/email/FPS ID?
Why did my money arrive in a different currency than what was sent?
Why does my payee still see Statrys name on their payment advice instead of my company name?
Can I receive funds from Western Union?
How long does it take for an outgoing payment to be credited to the bank account of my beneficiary?
Can I make foreign direct investments from Statrys account or is it just limited to invoice-based payments?
How do the transaction fees work for outgoing payments?
Can I cancel my payments?
How long does it take for payments to arrive in a Statrys account?
Can I make payments to a personal account in China?
Which currencies can I create transfers in?
Can Statrys provide an MT103 document?

Yes, we can provide an MT103 document to assist you in tracking your SWIFT payments. Once your payment has been processed, simply reach out to our support team who will be happy to provide you with a copy of this payment advice.

Frequently Asked Questions

Find answers for the questions you have about Statrys.

Maker-approver

faq-icon

Security

faq-icon

Transfers

faq-icon

Business Account

faq-icon

FX and Currency Exchange

faq-icon

Statrys Payment Card

faq-icon

Company Incorporation

faq-icon

Pricing

faq-icon

Application

faq-icon

Xero Integration

faq-icon

Can’t find your answer?

AccountingBills

Connect with us in any way you want

WhatsApp, WeChat, email, phone, we’ll get back to you no matter what.

AccountingBills

We speak your language

English, Cantonese, Mandarin, French, Spanish, Hindi & Thai.

Send us a mesaage

Call us at +852 5803 2818

Connect with us on Whatsapp

Looking for a business account?

CheckCircle

100% online application

CheckCircle

No account opening fee, no initial deposit

CheckCircle

Physical and virtual cards

CTAImage