From Hong Kong to Singapore: Incorporation Services with Spring Discounts!Explore Today!

FAQs

Transfers

How do I upload supporting documents for payments?
What is a local payout method, and how does it work?
Why did my money arrive in a different currency than what was sent?
Can Statrys provide an MT103 document?
Can I track my incoming payments?
Can I cancel my payments?
How do I make a payment from my Statrys account?
How can I update the payee’s details?
Can I schedule a transfer?
What happens if I receive payments in currencies not supported by Statrys?
Will I be notified when I receive a payment?
Can I initiate payments from the mobile app?
What information do I need to make a payment?
Why haven't I received my payment from Stripe/Paypal?
Does Statrys accept Autopay?
Can I send money to the UAE?
Which currencies can I create transfers in?
What is the daily cut-off time to make a payment at Statrys?
Are there any transaction limits on Statrys?
What should I do if the bank of my payee doesn't have a SWIFT code?
How do I request a transfer confirmation for an incoming payment?
Can I make an FPS payment using a telephone number/email/FPS ID?
Why does my payee still see Statrys name on their payment advice instead of my company name?
Can I receive funds from Western Union?
How long does it take for an outgoing payment to be credited to the bank account of my beneficiary?
Can I make foreign direct investments from Statrys account or is it just limited to invoice-based payments?
How do the transaction fees work for outgoing payments?
How long does it take for payments to arrive in a Statrys account?
Can I make payments to a personal account in China?
Can I track my outgoing payments?

What is the daily cut-off time to make a payment at Statrys?

The daily cut-off time is 5 pm HK time on business working days.

Frequently Asked Questions

Find answers for the questions you have about Statrys.

Mobile App

faq-icon

Business Account

faq-icon

Invoicing Software

faq-icon

Company Management Portal

faq-icon

Ocean Awareness Initiative

faq-icon

Maker-approver

faq-icon

Xero Integration

faq-icon

Security

faq-icon

Transfers

faq-icon

FX and Currency Exchange

faq-icon

Statrys Payment Card

faq-icon

Company Incorporation

faq-icon

Pricing

faq-icon

Application

faq-icon
support people
support people
support people
support people
support people
support people
support people
support people
support people

Can’t find your answer?

AccountingBills

Connect with us in any way you want

WhatsApp, WeChat, email, phone, we’ll get back to you no matter what.

AccountingBills

We speak your language

English, Cantonese, Mandarin, French, Spanish, Hindi & Thai.

send email

Send us a message

phone call

Call us at +852 5803 2818

whats app call

Connect with us on Whatsapp

Looking for a business account?

CheckCircle

100% online application

CheckCircle

No account opening fee, no initial deposit

CheckCircle

Physical and virtual cards

Statrys Logo
© Copyright 2024 Statrys Ltd.
All rights reserved.
IconAssetAsian

Statrys Limited

Best Payments and Collections Solution Hong Kong 2022

IconDbs
IconAssetAsian

Statrys Limited

SME Payment Solutions of the Year 2023 - Hong Kong

Business Account

Company Creation

Invoices

Resources

Tools

Company

Contact

Download Statrys Mobile App

app-store
play-store
apk-download

Statrys offers multi-currency business accounts with a human touch. Statrys Limited is licensed as a Money Service Operator (No. 19-02-02726) in Hong Kong. Statrys UK Limited is a Small Payment Institution (FRM: 911226) registered with the Financial Conduct Authority in the United Kingdom (FCA).

The Statrys Prepaid Mastercard® card is issued by AF Payments Limited pursuant to a licence by Mastercard International. AF Payments Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (FRN: 900440) for the issuing of electronic money and payment instruments. Mastercard and the Mastercard brand mark are registered trademarks of Mastercard International.