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FAQs
Transfers
How do I make a payment from my Statrys account?
How can I update the payee’s details?
Can I schedule a transfer?
What happens if I receive payments in currencies not supported by Statrys?
Will I be notified when I receive a payment?
Can I initiate payments from the mobile app?
What information do I need to make a payment?
Why haven't I received my payment from Stripe/Paypal?
Does Statrys accept Autopay?
Can I send money to the UAE?
Can Statrys provide an MT103 document?
What is the daily cut-off time to make a payment at Statrys?
Are there any transaction limits on Statrys?
What should I do if the bank of my payee doesn't have a SWIFT code?
How do I request a transfer confirmation for an incoming payment?
Can I make an FPS payment using a telephone number/email/FPS ID?
Why did my money arrive in a different currency than what was sent?
Why does my payee still see Statrys name on their payment advice instead of my company name?
Can I receive funds from Western Union?
How long does it take for an outgoing payment to be credited to the bank account of my beneficiary?
Can I make foreign direct investments from Statrys account or is it just limited to invoice-based payments?
How do the transaction fees work for outgoing payments?
Can I cancel my payments?
How long does it take for payments to arrive in a Statrys account?
Can I make payments to a personal account in China?
Which currencies can I create transfers in?
What is the daily cut-off time to make a payment at Statrys?

The daily cut-off time is 5 pm HK time on business working days.

Frequently Asked Questions

Find answers for the questions you have about Statrys.

Maker-approver

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Security

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Transfers

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Business Account

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FX and Currency Exchange

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Statrys Payment Card

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Company Incorporation

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Pricing

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Application

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Xero Integration

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