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Business Account

Statrys Payment Card

Provided by and only available through Statrys UK

General Information

Who is the issuer for Statrys' payment card?

Which Statrys entity provides the Statrys Payment Card services?

What security measures are implemented to protect payment card transactions?

What are the restricted countries for the payment card?

What are the banned industries for the payment card?

Card Management

Where can I locate my card pin number?

How can I change the pin number on my card?

Where can I view my card transactions?

How do I report fraud, lost or stolen cards?

Card Usage

Where can I use my Statrys card?

Where can I view my card details?

What are pending transactions?

What’s the limit on my payment card?

Do Statrys physical cards work with ATMs?

Can I transfer the card balance back to my account?

How to understand your card fees

Should I pay in the card currency (HKD) or the local currency when making a payment abroad?

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Business Account

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General contact

  • General contact form
  • support@statrys.com
  • +852 5803 2818
  • Whatsapp: +852 6452 3564
  • Statrys HK, 18/F, 23 Thomson Road, Wan Chai, Hong Kong SAR China

Payment cards customer service

  • Statrys UK, provided through Statrys Thailand
  • +66805025922
  • Statrys Thailand, 7/F Peterson Building 712/1 Sukhumvit road, Klongton, Klongtoey, Bangkok 10110 Thailand

Company Creation

  • Hong Kong Company Registration
  • Singapore Company Registration
  • Change Company Secretary

Tools and quizes

  • Paypal Calculator
  • Stripe Fee Calculator
  • Hedging Calculator
  • Statrys Payment Needs Quiz
  • Best Business Account Quiz
  • Business Account Monthly Cost Comparison Quiz
  • Offshore Eligibility Quiz

Accounting

  • Accounting Services
  • Invoice Management
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Statrys offers multi-currency payment services with a human touch. Statrys Limited is licensed as a Money Service Operator (No. 19-02-02726) in Hong Kong. Statrys UK Limited is a Small Payment Institution (FRM: 911226) registered with the Financial Conduct Authority in the United Kingdom (FCA).

The Statrys Payment Card and related services are offered and operated by Statrys UK Limited in the United Kingdom. The Statrys Prepaid Mastercard card is issued by AF Payments Limited in the United Kingdom pursuant to a licence by Mastercard International. AF Payments Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (FRN: 900440) for the issuing of electronic money and payment instruments. Mastercard and the Mastercard brand mark are registered trademarks of Mastercard International.

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