In this video, Rahul, our Senior Solutions Architect, explains how we built Chatrys using advanced AI technologies like Large Language Models and Vector Search Engines to provide instant, accurate, and human-like support to business owners.
Statrys has always prioritised human, hands-on support. But as more business owners joined the platform, support demand expanded beyond office hours.
That is why Statrys built Chatrys: an AI chatbot designed to handle after-hours questions quickly, while still staying aligned with Statrys’ support standards.
In this video, Rahul, Senior Solutions Architect at Statrys, explains how Chatrys works behind the scenes. He breaks down the two core building blocks: a large language model that understands natural language, and a vector search engine that retrieves verified answers from Statrys’ internal knowledge base.
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