Product Update Oct 2024: AI Chatbot, MT103, Local Payments

In this October 2024 Product Update, the Statrys team walks through five recent platform improvements. These include new tools to support clients outside business hours, clearer proof of payment for international transfers, simpler audit requests, expanded local payment options, and new fee incentives for active users.

Key Takeaways

• StatAI, a new AI chatbot, now provides 24/7 after-hours support alongside human customer service
• Instant proof of payment is available directly from the platform, including MT103 documents for SWIFT and CHATS transfers
• MT103s can be downloaded in seconds and shared with suppliers to confirm outgoing payments
• Auditors can request compliant financial information directly through the platform, with delivery in 2–3 business days
• Local payments to individual bank accounts are now available in selected currencies, often faster and cheaper than SWIFT
• Monthly fee waivers apply when completing five or more qualifying transactions
• Additional bonuses are credited for ten or more qualifying transactions per month
• Corporate Services users receive ongoing business account fee waivers and 24/7 digital access to company documents