Why We Charge a Monthly Fee

HKD$88 per month

You don’t like the idea of being charged a monthly fee. We get it.

Still, we charge a monthly fee of HKD88? That’s around USD11. But why?

Our fight against ghost clients

“Ghost clients” are clients who open an account but they never use it.

Think of some people spending the whole afternoon in a coffee place and ordering only 1 Café Latte. Some clients don’t even order anything but they require from us the same attention.

Time and money that we cannot invest to serve you.

This issue can only grow as we grow, so we decided to fight it by charging a monthly fee. In practice, it keeps ghosts clients away. That simple. And we can invest it in you.

Our commitment to you

We feel that a small monthly fee has little impact on your business, especially when compared to the lower price you enjoy when making payments or exchanging money.

Still, we wanted to give you something valuable in return.

We take the challenge to offer you what matters most: the best possible customer support!

You call us, you write us a message, always real people answer with the level of detail-oriented support you deserve.

And if you drop by any of our offices, we are happy to offer you any coffee that you like!

FAQs

When do we charge the monthly fee?

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85% of our customers open their account in less than 3 days.

Excellent

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Based on

119 reviews

trustpilot
reviews rating

4 Apr 2022

I am very appreciate Statrys Team for…

I am very appreciate Statrys Team for really helpful and always in-time...

Alexandra

reviews rating

15 Mar 2022

Let's start with I usually hate banks

Let's start with I hate banks. But not Statrys. The user experience is...

Monica

reviews rating

4 Mar 2022

Doing business with Statrys

The process for creating the accounts was simple and straight forward. The...

P. Holten

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