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Meet Your Two Dedicated Account Managers

Starting today, every Statrys client gets two dedicated account managers. Same two people, every time, across Business Account, Corporate Services and Accounting.

Let’s get right into it.

1. The Same Two People, Every Time

One answers the everyday stuff. Both know your file.

One of them is your go-to for the daily questions: a payment that’s stuck, a document you need, something you want to double-check. Both know your account across whichever services you use, so you’re not repeating your company’s story every time you reach out.

If one is away, the other already knows your business. No waiting for the first one to get back to you.

2. A Second Set of Eyes on Your Costs

Local accounts, cards and FX.

The other one looks at where money leaks out. If you’re paid in GBP or EUR, a local account in that market means sending and receiving costs you nothing, against HKD 85 and up for the same payment over SWIFT. On conversions, FX starts at 0.1% on major currencies, priced off the real-time mid-market rate. Virtual cards are free.

Local currency accounts run on Hong Kong accounts. If your primary account is in Singapore, your managers will walk you through opening one.

3. Fewer Repeats, Fewer Surprises

They see your whole file, so you don’t have to chase it.

Across Business Account, Corporate Services and Accounting, you won’t be asked for the same document twice, or bounced between teams that don’t talk to each other. Your NAR1 deadline, your significant controller register, your profits tax return: they’re tracked on your file, not on your calendar. And if your business might qualify for an offshore tax claim, they’ll tell you before the filing window closes rather than after.

4. In Your Language

English, Spanish, Chinese, French, Thai.

Business doesn’t run in one language, and neither do we.

That’s all for this one.

Meet the Hong Kong team →

Meet the Singapore team →

FAQs

Do I get two account managers if I only use one service?

Yes. Every client gets two dedicated account managers for whichever Statrys service they use.

Does this cost extra?

There are no additional costs for the account managers.

Profile picture of Beatrice Ozanne with the Statrys gradient background

Written by Béatrice Ozanne, Chief Product Officer

Co-founder and CPO of Statrys. Years in China before co-founding a fintech in Hong Kong. The articles I write come from running operations day-to-day — what works, what doesn't, what you only learn by being in it.

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