Aspire Hong Kong Review [2025]: Features, Fees & Alternatives

Aspire is a Singapore-based fintech platform offering business accounts and spend management tools for small and medium-sized businesses. After obtaining a Money Service Operator (MSO) license, Aspire launched in Hong Kong in 2024 and now operates locally with offices in both Singapore and Hong Kong. 

Backed by licenses in Singapore, India, Hong Kong, and the U.S., Aspire serve clients across 16 countries. But how well does its Hong Kong offering stack up in terms of features, fees, and support compared to traditional banks and other fintechs? This review breaks that down and looks at the best alternatives.

Local account details in HKD, CNY, USD, EUR, and GBP

Hold funds in HKD, CNY, USD, EUR, and GBP, and receive payments in HKD, USD, EUR, and SGD without forced conversion. Same-currency batch transfers are supported from HKD, CNY, or USD accounts

Unlimited Virtual Cards with Cashback 

Issue unlimited virtual cards for employees, directors, or external partners at no extra cost. Each card can have its own spending limit and approval workflow.  Eligible marketing and SaaS card spend earns 1% cashback, making it ideal for businesses managing multiple subscriptions.

International Payment Reliability Can Vary

While Aspire supports international payments, some users report delays or rejected transfers. Businesses requiring highly predictable, time-sensitive payments may experience friction.

Customer Support May Be Inconsistent

Reviews of Aspire’s customer support are mixed. Some users describe positive experiences, while others report slow response times or interactions that did not fully resolve their issues.

• Teams managing multiple digital subscriptions or employees: Unlimited virtual cards with customisable spending controls make it easy to track and manage expenses in real time. Digital and SaaS payments can also earn cashback. If your business lives on SaaS, ads, and marketplace sales, Aspire’s cards and controls are compelling.
• Businesses needing fast, low-cost local payments: Option to use free local transfers via FPS and same-day local transfers in over 15 major currencies.
• Ecommerce and marketplace sellers: Integration with Shopify, Amazon, TikTok, Shopee, and major payment gateways enables revenue to flow directly into your account.

• Companies with frequent urgent transfers: While international payments are supported, transfer speed can be inconsistent. Some users reported delays or rejected payments on review websites. Businesses needing highly predictable, high-volume international payments may experience friction.
• Companies prioritising maximum savings or cost predictability with international transfer: FX fees and some SWIFT charges can add up
• Cash-intensive or traditional businesses: Aspire does not support in-branch or physical cash handling, limiting its use for businesses that rely on cash deposits, cheques, or offline operations.

Here’s a summary of the key fees for Aspire’s Hong Kong business account:

For the latest fee details and any updates, check Aspire’s official Hong Kong pricing page.

Aspire Hong Kong’s product offerings include a business account, expense management tools, corporate cards, and a range of integrations. They also provide extras such as AI-powered features, cashback, perks, and rewards. In this section, we highlight the features that matter most for everyday business use.

With an Aspire multi-currency business account, you can hold funds in 5 currencies, including HKD, CNY, USD, EUR and GBP. You can also open local collection accounts in HKD, USD, EUR and SGD. This lets you receive money in those currencies and hold it without converting at every transaction, giving you the freedom to choose when to convert and helping you reduce FX costs.

The account supports both local and international payments and can send and receive money in over 30 currencies, with the possibility of same-day local transfers in over 15 major currencies. Conversions use Aspire FX rates, which will show on the app before you make a transaction. 

Account administrators can initiate same-currency and FX batch payment transfers from their Aspire HKD, CNY, or USD accounts.

All transactions can be managed through the Aspire app, and the dashboard gives you an overview of expenses, payables and receivables.

Aspire offers a corporate debit card in both physical and virtual formats, with virtual cards being the standout feature. One physical card is included at no cost, and additional cards can be requested for a fee.  You can issue unlimited virtual cards for each employee, director, or specific use case, and you can even extend them to external partners, such as your accountant, at no extra cost.

Each card can be configured with its own spending limits and approval controls, and all transactions are visible in real time through the Aspire app. Cards can be frozen or cancelled as needed.

The card supports multiple currencies, enabling payments in HKD, USD, and other supported currencies.

You earn 1% cashback on card purchases for eligible digital marketing and SaaS expenses with major business technology providers, including Google Ads, Facebook Ads, and others.

Aspire can be connected with common ecommerce platforms and accounting software. 

They enable direct integrations with Xero and QuickBooks accounting software, with hourly updates.

Accounts can also link to marketplaces such as Amazon, TikTok, Shopee, and Shopify, so revenue flows directly into the account. They are compatible with several payment gateways, including Stripe, PayPal, Payoneer, and Adyen.

For added convenience, the Aspire card can be added to Google Pay or Apple Pay for both online and in-store purchases.

Business registration with Aspire is entirely online, making the process feel modern. They advertise account opening as fast as 1 day, though the timeline can vary depending on your business type. An onboarding manager is assigned to support you throughout the process.

We tested this first-hand. From our experience registering a simple-structure company that was relatively new, the actual process took longer. Because the business lacked a website, additional documents were requested later via a couple of emails, prolonging the review period.

This suggests that while Aspire may process applications within a day when all documents and proofs are immediately available, the advertised timeline does not reflect cases where the business is relatively new or lacks an established online presence. This can be inconvenient for applicants who are working with tighter timeframes.

So you should factor in the nature of your business, how long you have been in business, and the completeness of your documents.

Businesses incorporated in Hong Kong, Singapore, Australia, the United States, and several other countries across Asia and Oceania (16 countries in total)  are eligible to open an account with Aspire.

Accepted company types include Public Limited Companies (PLC), Private Limited Companies (PTE LTD), Public Limited by Guarantee, Sole Proprietorships, Partnerships, Corporations, and other business structures.

To register with Aspire, you will need the following documents and information ready for upload.

• Certificate of Incorporation
• Constitution/Memorandum & Articles of Association
• ID (National ID or Passport, clear colour copy; no driving licenses), full name, country, nationality of any registered director
• ID, name, country, nationality, of majority shareholders (≥25%)
• Corporate shareholder name 
• Shareholder structure 
• Letter of authorisation if the applicant is not a director

Additional information may be requested depending on your company structure or industry. Full guidance can be found in Aspire’s account opening guide. 

To gain a broader perspective on Aspire, we look at real user reviews from Trustpilot and G2, platforms recognised for their high engagement and authentic feedback, providing insights into real customer experiences.

Aspire has a 4.1 out of 5 rating on Trustpilot based on over 140 reviews, which provides a decent, though not extensive, sample of user feedback. It’s also worth noting that these reviews reflect experiences across multiple regions, not just Hong Kong, so individual experiences may vary depending on location.

On the positive side, reviewers praised Aspire for its user-friendly interface and ease of setup and operation, noting that the tool is generally convenient and efficient. 

However, some reviewers reported issues with payments, including rejected transfers, delayed transfers and delays in refunds, often with unclear or prolonged processing times. Others mentioned unexpected fees or insufficient information regarding account types and supported companies during onboarding.

Support experiences were also inconsistent, with some users receiving prompt, helpful responses while others encountered slow replies.

These reviews suggest that, for a business, Aspire provides operational day-to-day convenience, but its variable reliability in payment time introduces risks that decision-makers must keep in mind and actively manage.

Aspire holds a 4.5 out of 5 rating on G2, based on 35 reviews, which represents a smaller sample of user feedback compared with Trustpilot.

Users frequently praise Aspire for its ease of use and seamless integration with other tools.

On the downside, some reviewers noted that customer support has shifted toward more automated responses, with fewer opportunities to engage directly with human agents. A few users also mentioned that transaction fees can become expensive for businesses that process a high volume of smaller payments.

Overall, G2 reviews suggest that Aspire performs well for usability and integration, but companies with high transaction frequency or a need for consistently responsive support may need to weigh these considerations carefully.