If you’re here to decide whether Aspire Hong Kong or Statrys is “better,” the honest answer is: it depends on your business. Both are strong, but neither is perfect for everyone.
Statrys leans into multi-currency control, transparent fees, and human support. Aspire leans into speed, card-led spend management, and automation. We both have different design choices with different trade-offs.
Recently, Aspire Hong Kong published their own “comparison” between our services. While comparisons can be helpful, theirs contains outdated information and partial details that could lead to the wrong conclusions. Before we look at the full feature breakdown, let’s set the record straight:
- Setup fees – We don’t charge an account opening fee for companies incorporated in Hong Kong, Singapore, or the BVI. Fees apply only to certain “special companies” (e.g., incorporated outside these jurisdictions, with complex shareholding, or in higher-risk industries).
- Monthly fees – Statrys has no monthly fee. The HKD 88 Aspire mentioned is an inactivity fee, applied only if fewer than five outgoing transfers occur in a month. Active clients never see this fee.
- FX rates – Aspire’s figures (0.4–0.6% above mid-market) are outdated. For our 11 major currencies, FX fees start from 0.1% above mid-market; for 7 other currencies, from 0.15%.
- 24/7 support – Aspire offers round-the-clock English support. At Statrys, every client has a dedicated account manager who already knows their business and can resolve issues directly. We prioritise accurate, personalised help over generic ticket queues.
With those points clarified, we can move on to a fact-checked comparison—covering features, fees, cards, eligibility, support, and real-world use cases—so you can choose the platform that best fits how your business runs day to day.
Disclaimer: The information in this article is accurate as of 15 August 2025. Details may change over time; please check the providers' websites for the most current information.
At A Glance
Category | Statrys | Aspire |
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Best For | Businesses incorporated in Hong Kong, Singapore, or the BVI needing a single multi-currency account with transparent FX fees, spot FX capability, and dedicated human support. | Businesses in 16 supported countries looking for fast onboarding, cashback perks, and card-led spend management with automation tools. |
Core Features |
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Fees Snapshot (HK Accounts) |
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Customer Support | Dedicated account manager for every client; channels include FAQs, phone, email, live chat, WhatsApp, and WeChat. | Dedicated manager for enterprise clients only; channels include FAQs, in-app chat, email, phone, and WhatsApp. |
Trustpilot Score (as of 15 Aug 2025) | ~4.4/5 from ~337 reviews | ~3.3/5 from ~84 reviews |
Key Strengths | Transparent, published pricing; FX control with trade desk access; personalised service. | Cashback on eligible spends; high virtual card limit; API integration for automation. |
Limitations | Only available to companies incorporated in HK, SG, or BVI. | Virtual cards are available only for SG, HK, and Indonesia-incorporated companies; some local fees are higher for CHATS payments. |
Business Account Features Comparison
Features | Statrys | Aspire |
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Main Product Offering | Multi-currency account holding 11 currencies under one account number | Multi-currency business account with spend-management tools |
Supported Currencies in the Accounts | 11 currencies: HKD, AUD, CAD, CHF, RMB, EUR, GBP, JPY, NZD, SGD, and USD | 5 currencies: HKD, CNY, USD, EUR, GBP |
Send Funds | To 140+ countries | To 130+ countries |
Receive Funds | From 140+ countries | From 130+ countries |
International Payments (SWIFT) | ✔️ | ✔️ |
Real-Time Tracking of International Payments | ✔️ | ✔️ |
FX Features | Spot FX orders with trade desk support | None |
Integration | Xero, Shopify, Stripe, PayPal | Xero, QuickBooks, Osome, Netsuite, Amazon, TikTok, Shopee, Shopify |
Statrys and Aspire both offer multi-currency accounts, real-time payment tracking, and integrations with tools like Xero and Shopify. They enable businesses to manage global transactions from a single platform.
Statrys lets you hold 11 currencies under one account number and supports payments to and from over 140 countries. With access to a dedicated trade desk for spot FX and support for PayPal and Stripe, it’s well-suited for SMEs handling frequent or high-value cross-border payments.
Aspire supports 5 currencies (HKD, CNY, USD, EUR, and GBP) and enables payments to and from more than 130 countries. Its focus is on automation, spend management, and ease of use. It integrates with tools like QuickBooks, NetSuite, Shopee, and TikTok,making it appealing to ecommerce and tech-driven businesses.
Statrys is the better choice for companies needing to manage a broader currency portfolio, supporting 11 major currencies such as HKD, USD, EUR, CNY, and GBP compared to Aspire’s 5. This, combined with streamlined account structures and advanced FX tools, makes it ideal for SMEs with frequent or high-value cross-border payments. Aspire remains a better fit for startups and regional businesses seeking automation and spend management as their top priorities.

Tip: Learn how to open Statrys’ business account and check out five other Aspire alternatives.
Business Account Fees Comparison
Fees | Statrys | Aspire |
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Account Opening Fee | Free* | Free |
Account Monthly Fee | Free** | Free |
Receive Local Payments | (In Hong Kong) HKD, CNY, USD: Free FPS (HKD/CNY): Free CHATS (HKD): HKD 15 |
FPS (HKD/CNY): Free CHATS (HKD): HKD 15 |
Send Local Payments in Hong Kong | HKD/CNY ≤ 500k: HKD 5 HKD/CNY > 500k: HKD 25 USD: HKD 75 |
FPS (HKD/CNY): Free CHATS (HKD): HKD 55 |
Receive International Payments (SWIFT) | HKD 60 | HKD 60 |
Send International Payments (SWIFT) | HKD 85 | SHA Fee Type: USD 15 (or equivalent in HKD) OUR Fee Type: USD 30 (or equivalent in HKD) |
FX Rate | Real-time mid-market exchange rates | Mid-market rate |
FX Fee |
HKD, USD, EUR, CNY, GBP, SGD, JPY, AUD, CHF, NZD, CAD: From 0.1% INR, IDR, PHP, KRW, THB, TRY, VND: From 0.15% |
Receive: 0.18% Send: From 0.18% |
More details */**
Both platforms use flat fees for most services, helping businesses estimate costs more easily. Neither charges for account opening or standard monthly use, although Statrys applies an inactivity fee if fewer than five outgoing transfers are made in a month.
Statrys is more cost-effective for local payments in Hong Kong, offering free collections in HKD, CNY, and USD, and low outbound fees. Aspire also supports local HKD and CNY transfers via FPS for free, but CHATS transfers are more expensive, with a HKD 55 fee for sending and a HKD 15 fee for receiving.
via FPS for free, but CHATS transfers are more expensive, with a HKD 55 fee for sending and a HKD 15 fee for receiving.
FX pricing is where we differ most. Statrys publishes real-time mid-market rates with FX fees starting from 0.1% for 11 major currencies and from 0.15% for 7 exotic currencies. Aspire also uses mid-market rates and charges a flat FX fee of 0.18% on receiving and 0.18% on sending, which may offer predictable costs but could be higher for businesses handling large or frequent conversions.
Card Features and Fees
Card Features | Statrys | Aspire |
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Eligibility | Companies registered in Hong Kong or Singapore | Corporate cards are available to companies registered in Singapore, Indonesia, and Hong Kong. U.S. entities offered a separate charge card product. |
Card Type | Physical and virtual prepaid Mastercard® card | Physical and virtual Visa debit card |
Card Base Currency | HKD | HKD or USD |
Number of Cards | 1 physical + 4 virtual | 1 physical + up to 50 virtual |
Payment Limit | POS annual limit: HKD 600,000 | Per transaction: USD 12,000 (or equivalent in HKD) Daily business: USD 15,000 (or equivalent in HKD) Monthly business: USD 200,000 (or equivalent in HKD) |
ATM Withdrawal | ✔️ | ✔️ |
ATM Withdrawal Limit | Up to HKD 120,000 per year | Up to USD 500 per day (or equivalent in HKD) |
ATM Withdrawal Fee | 1.99% (minimum of HKD 31) | HKD 40 + ATM bank’s processing fee |
Foreign Transactions Fee | 1.5% + Mastercard® conversion rate | 1.5% + Visa conversion rate |
Manage and Control Card in App | ✔️ | ✔️ |
Other Benefits | Maker-approver workflow, free MT-103 (SWIFT receipt), complimentary invoice software, and accounting services | 1% cashback on eligible digital marketing spends |
Both providers let you issue physical and virtual cards and manage them in the app. Statrys issues one physical and up to four virtual prepaid Mastercard® cards per account, with an annual POS cap of HKD 600,000. ATM withdrawals are allowed up to HKD 120,000 a year at 1.99% per withdrawal, with a minimum of HKD 31. This smaller card footprint suits teams that want tighter control.
Aspire scales further with one physical and up to 50 virtual Visa cards. Published limits are USD 12,000 per transaction, USD 15,000 daily, and USD 200,000 monthly. ATM withdrawals are capped at USD 500 per day with a fee of HKD 40 plus the ATM bank’s charge. The 1% cashback on eligible digital marketing spend can materially benefit advertising-heavy businesses.
Both cards apply a 1.5% foreign transaction fee on top of the scheme rate. Choose Statrys if you value controlled issuance and maker-approver workflows with extras like free MT-103 and invoice software. Choose Aspire if you need many virtual cards and want cashback to offset spend.
Account Eligibility and Setup Comparison
Criteria | Statrys | Aspire |
---|---|---|
Business Type Eligibility | Accepts most structures, including sole proprietorships, LLCs, LLPs, and PLCs | Accepts standard incorporated entities, with a focus on SMEs and startups |
Country Eligibility | Available in Hong Kong, Singapore, and the British Virgin Islands (BVI) | Available in 16 countries, including Singapore, Hong Kong, and the United States |
Registration Channel | Fully online through the Statrys website | Fully online through the Aspire website |
Approval Time | Typically under 3 business days (once documents are complete) | Fast, but timeline not published |
Both Statrys and Aspire offer fully digital onboarding. Statrys typically completes approvals within three business days once documents are submitted, while Aspire’s timeline is not published but is positioned as fast. The signup process is straightforward for both, requiring standard company registration details and identity verification.
Customer Support
Support Type | Statrys | Aspire |
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Dedicated Account Manager | For all clients | For enterprise clients only |
Communication Channels | FAQs, phone, email, website, live chat, WhatsApp, and WeChat | FAQ pages, in-app chat, email, phone, WhatsApp |
Working Hours | 10 am to 7 pm (GMT+8) Monday to Friday (except on public Hong Kong holidays) |
English: 24/7 Mandarin and Cantonese: 9 am – 5 pm HKT daily |
Statrys stands out by assigning a dedicated account manager to every business account, offering consistent and personalised support. This is especially valuable for SMEs that require direct assistance or help navigating complex transactions.
Aspire, on the other hand, reserves dedicated relationship managers for select enterprise clients like VC funds and Web3 businesses. While general users can still access support via in-app chat, email, and WhatsApp, the experience is more standardised and less personalised.
In terms of accessibility, Aspire offers round-the-clock English support and additional coverage in Mandarin and Cantonese during Hong Kong business hours. Statrys, meanwhile, supports a broader range of communication channels, including WeChat, and can serve clients in seven languages— English, Cantonese, Mandarin, French, Spanish, Hindi, and Thai—making it especially suitable for businesses with diverse, international teams.
User Reviews & Ratings
Rating & Reviews | Statrys | Aspire |
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Trustpilot Score |
~4.4/5 stars from 337 reviews (as of 15 Aug 2025) |
~3.3/5 stars from 84 reviews (as of 15 Aug 2025) |
Common Praise | Fast onboarding, responsive human support, and a user-friendly platform | Clean interface, simple expense submissions, convenient payments |
Common Complaints | Application rejection due to prohibited business type or location | Delays in international transfers, unexpected fees, and inconsistent feature availability |
Statrys records higher ratings, with reviewers often citing quick onboarding, transparent pricing, and responsive support that feels more personal than traditional banks. Many users highlight the benefit of dealing with a dedicated account manager who understands their business.
Aspire’s feedback is more mixed. Users like its clean interface and convenience for everyday payments, but some mention delays with international transfers and frustration over fees or service limits that were not fully clear at onboarding.
To add more context beyond aggregated reviews, we also spoke with a former Aspire customer about her direct experience. Here’s what she had to say.
Q: How would you describe Aspire’s customer support?
Honestly, their customer support left a lot to be desired. I received repetitive email responses with vague timelines, and I even got unscheduled calls from Singapore that disrupted my day. The outreach felt generic and impersonal, and important updates were only sent via email—sometimes with alarming subject lines that made me feel uneasy.
What made you choose Aspire in the first place?
How was the onboarding and account opening process?
Aspire promotes competitive pricing — how has that been in your experience?
Based on your experience, who do you think Aspire is best suited for?
So, Which Business Account is Better?
There’s no clear-cut answer as to which business account is better. The right choice comes down to how your business manages payments, handles FX, and approaches customer service.
Here’s our recommendation to help you decide:
Who Should Use Statrys?
- Businesses incorporated in Hong Kong, Singapore, or the BVI that want to manage multiple currencies under a single account number
- Companies that need transparent FX rates and the ability to place spot conversion orders with support from a trade desk
- Teams that value having a dedicated account manager and the ability to reach support through multiple channels, including WhatsApp, phone, email, and live chat
- Users who want transparent, easy-to-understand pricing with no hidden charges
- SMEs that prioritise a stable multi-currency payment service and value a provider with a strong reputation for personalised support
Who Should Use Aspire Hong Kong?
- Companies that want to issue dozens of virtual cards (up to 50) linked to HKD or USD accounts
- Teams looking for cashback on eligible digital marketing spend
- Businesses that want basic expense management tools included in the platform, like receipt uploads and approval workflows
- Users seeking to integrate account and payment functions directly into their internal systems through APIs
FAQs
What are the key differences between Aspire and Statrys business accounts?
Statrys supports 11 major currencies, FX control, and dedicated account managers. Aspire offers 5 currencies, up to 50 virtual cards, cashback, and API integration.
Do Aspire and Statrys offer payment cards?
Are there any account fees for Statrys and Aspire?
Which platform is better for my business?
Disclaimer
Statrys competes directly with Aspire in the payment industry. However, we're committed to providing an unbiased, thorough review to help you make an informed choice.