Aspire Hong Kong vs Statrys: Which is Better in 2025?

2025-08-19

8 minute read

Statrys vs Aspire App comparison graphic featuring two cards, one for Statrys on the left in coral and one for Aspire on the right in navy.

If you’re here to decide whether Aspire Hong Kong or Statrys is “better,” the honest answer is: it depends on your business. Both are strong, but neither is perfect for everyone.

Statrys leans into multi-currency control, transparent fees, and human support. Aspire leans into speed, card-led spend management, and automation. We both have different design choices with different trade-offs.

Recently, Aspire Hong Kong published their own comparisonbetween our services. While comparisons can be helpful, theirs contains outdated information and partial details that could lead to the wrong conclusions. Before we look at the full feature breakdown, let’s set the record straight:

  • Setup fees – We don’t charge an account opening fee for companies incorporated in Hong Kong, Singapore, or the BVI. Fees apply only to certain “special companies” (e.g., incorporated outside these jurisdictions, with complex shareholding, or in higher-risk industries).
  • Monthly fees – Statrys has no monthly fee. The HKD 88 Aspire mentioned is an inactivity fee, applied only if fewer than five outgoing transfers occur in a month. Active clients never see this fee.
  • FX rates – Aspire’s figures (0.4–0.6% above mid-market) are outdated. For our 11 major currencies, FX fees start from 0.1% above mid-market; for 7 other currencies, from 0.15%.
  • 24/7 support – Aspire offers round-the-clock English support. At Statrys, every client has a dedicated account manager who already knows their business and can resolve issues directly. We prioritise accurate, personalised help over generic ticket queues.

With those points clarified, we can move on to a fact-checked comparison—covering features, fees, cards, eligibility, support, and real-world use cases—so you can choose the platform that best fits how your business runs day to day.

Disclaimer: The information in this article is accurate as of 15 August 2025. Details may change over time; please check the providers' websites for the most current information.

At A Glance

Open a Statrys account in less than 3 days

Receive personalised customer support, spot FX with trade desk access, FX control, and more. Trusted by 5,000+ SMEs globally.

Screenshot of the Statrys payment platform's business account dashboard. The interface displays account details for "Happy Client Limited," showing a total balance of HKD 886,277.52 across multiple currencies (HKD, USD, EUR). The left sidebar contains navigation options such as Accounts, Transfer, Convert, Secure your FX Risk, Payees, Cards, Team, Statements and documents, and Integrations. A prominent "Add a payee" and "View Account Details" call-to-action section is visible.

Business Account Features Comparison

Features Statrys Aspire
Main Product Offering Multi-currency account holding 11 currencies under one account number Multi-currency business account with spend-management tools
Supported Currencies in the Accounts 11 currencies: HKD, AUD, CAD, CHF, RMB, EUR, GBP, JPY, NZD, SGD, and USD 5 currencies: HKD, CNY, USD, EUR, GBP
Send Funds To 140+ countries To 130+ countries
Receive Funds From 140+ countries From 130+ countries
International Payments (SWIFT) ✔️ ✔️
Real-Time Tracking of International Payments ✔️ ✔️
FX Features Spot FX orders with trade desk support None
Integration Xero, Shopify, Stripe, PayPal Xero, QuickBooks, Osome, Netsuite, Amazon, TikTok, Shopee, Shopify

Statrys and Aspire both offer multi-currency accounts, real-time payment tracking, and integrations with tools like Xero and Shopify. They enable businesses to manage global transactions from a single platform.

Statrys lets you hold 11 currencies under one account number and supports payments to and from over 140 countries. With access to a dedicated trade desk for spot FX and support for PayPal and Stripe, it’s well-suited for SMEs handling frequent or high-value cross-border payments.

Aspire supports 5 currencies (HKD, CNY, USD, EUR, and GBP) and enables payments to and from more than 130 countries. Its focus is on automation, spend management, and ease of use. It integrates with tools like QuickBooks, NetSuite, Shopee, and TikTok,making it appealing to ecommerce and tech-driven businesses.

Statrys is the better choice for companies needing to manage a broader currency portfolio, supporting 11 major currencies such as HKD, USD, EUR, CNY, and GBP compared to Aspire’s 5. This, combined with streamlined account structures and advanced FX tools, makes it ideal for SMEs with frequent or high-value cross-border payments. Aspire remains a better fit for startups and regional businesses seeking automation and spend management as their top priorities.

Business Account Fees Comparison

Fees Statrys Aspire
Account Opening Fee Free* Free
Account Monthly Fee Free** Free
Receive Local Payments (In Hong Kong) HKD, CNY, USD: Free
FPS (HKD/CNY): Free
CHATS (HKD): HKD 15
FPS (HKD/CNY): Free
CHATS (HKD): HKD 15
Send Local Payments in Hong Kong HKD/CNY ≤ 500k: HKD 5
HKD/CNY > 500k: HKD 25
USD: HKD 75
FPS (HKD/CNY): Free
CHATS (HKD): HKD 55
Receive International Payments (SWIFT) HKD 60 HKD 60
Send International Payments (SWIFT) HKD 85 SHA Fee Type: USD 15 (or equivalent in HKD)
OUR Fee Type: USD 30 (or equivalent in HKD)
FX Rate Real-time mid-market exchange rates Mid-market rate
FX Fee HKD, USD, EUR, CNY, GBP, SGD, JPY, AUD, CHF, NZD, CAD: From 0.1%
INR, IDR, PHP, KRW, THB, TRY, VND: From 0.15%
Receive: 0.18%
Send: From 0.18%

More details */**

Both platforms use flat fees for most services, helping businesses estimate costs more easily. Neither charges for account opening or standard monthly use, although Statrys applies an inactivity fee if fewer than five outgoing transfers are made in a month.

Statrys is more cost-effective for local payments in Hong Kong, offering free collections in HKD, CNY, and USD, and low outbound fees. Aspire also supports local HKD and CNY transfers via FPS for free, but CHATS transfers are more expensive, with a HKD 55 fee for sending and a HKD 15 fee for receiving.

via FPS for free, but CHATS transfers are more expensive, with a HKD 55 fee for sending and a HKD 15 fee for receiving.

FX pricing is where we differ most. Statrys publishes real-time mid-market rates with FX fees starting from 0.1% for 11 major currencies and from 0.15% for 7 exotic currencies. Aspire also uses mid-market rates and charges a flat FX fee of 0.18% on receiving and 0.18% on sending, which may offer predictable costs but could be higher for businesses handling large or frequent conversions.

Card Features and Fees

Card Features Statrys Aspire
Eligibility Companies registered in Hong Kong or Singapore Corporate cards are available to companies registered in Singapore, Indonesia, and Hong Kong. U.S. entities offered a separate charge card product.
Card Type Physical and virtual prepaid Mastercard® card Physical and virtual Visa debit card
Card Base Currency HKD HKD or USD
Number of Cards 1 physical + 4 virtual 1 physical + up to 50 virtual
Payment Limit POS annual limit: HKD 600,000 Per transaction: USD 12,000 (or equivalent in HKD)
Daily business: USD 15,000 (or equivalent in HKD)
Monthly business: USD 200,000 (or equivalent in HKD)
ATM Withdrawal ✔️ ✔️
ATM Withdrawal Limit Up to HKD 120,000 per year Up to USD 500 per day (or equivalent in HKD)
ATM Withdrawal Fee 1.99% (minimum of HKD 31) HKD 40 + ATM bank’s processing fee
Foreign Transactions Fee 1.5% + Mastercard® conversion rate 1.5% + Visa conversion rate
Manage and Control Card in App ✔️ ✔️
Other Benefits Maker-approver workflow, free MT-103 (SWIFT receipt), complimentary invoice software, and accounting services 1% cashback on eligible digital marketing spends

Both providers let you issue physical and virtual cards and manage them in the app. Statrys issues one physical and up to four virtual prepaid Mastercard® cards per account, with an annual POS cap of HKD 600,000. ATM withdrawals are allowed up to HKD 120,000 a year at 1.99% per withdrawal, with a minimum of HKD 31. This smaller card footprint suits teams that want tighter control.

Aspire scales further with one physical and up to 50 virtual Visa cards. Published limits are USD 12,000 per transaction, USD 15,000 daily, and USD 200,000 monthly. ATM withdrawals are capped at USD 500 per day with a fee of HKD 40 plus the ATM bank’s charge. The 1% cashback on eligible digital marketing spend can materially benefit advertising-heavy businesses.

Both cards apply a 1.5% foreign transaction fee on top of the scheme rate. Choose Statrys if you value controlled issuance and maker-approver workflows with extras like free MT-103 and invoice software. Choose Aspire if you need many virtual cards and want cashback to offset spend.

Account Eligibility and Setup Comparison

Criteria Statrys Aspire
Business Type Eligibility Accepts most structures, including sole proprietorships, LLCs, LLPs, and PLCs Accepts standard incorporated entities, with a focus on SMEs and startups
Country Eligibility Available in Hong Kong, Singapore, and the British Virgin Islands (BVI) Available in 16 countries, including Singapore, Hong Kong, and the United States
Registration Channel Fully online through the Statrys website Fully online through the Aspire website
Approval Time Typically under 3 business days (once documents are complete) Fast, but timeline not published

Both Statrys and Aspire offer fully digital onboarding. Statrys typically completes approvals within three business days once documents are submitted, while Aspire’s timeline is not published but is positioned as fast. The signup process is straightforward for both, requiring standard company registration details and identity verification.

Customer Support

Support Type Statrys Aspire
Dedicated Account Manager For all clients For enterprise clients only
Communication Channels FAQs, phone, email, website, live chat, WhatsApp, and WeChat FAQ pages, in-app chat, email, phone, WhatsApp
Working Hours 10 am to 7 pm (GMT+8)
Monday to Friday (except on public Hong Kong holidays)
English: 24/7
Mandarin and Cantonese: 9 am – 5 pm HKT daily

Statrys stands out by assigning a dedicated account manager to every business account, offering consistent and personalised support. This is especially valuable for SMEs that require direct assistance or help navigating complex transactions.

Aspire, on the other hand, reserves dedicated relationship managers for select enterprise clients like VC funds and Web3 businesses. While general users can still access support via in-app chat, email, and WhatsApp, the experience is more standardised and less personalised.

In terms of accessibility, Aspire offers round-the-clock English support and additional coverage in Mandarin and Cantonese during Hong Kong business hours. Statrys, meanwhile, supports a broader range of communication channels, including WeChat, and can serve clients in seven languages— English, Cantonese, Mandarin, French, Spanish, Hindi, and Thai—making it especially suitable for businesses with diverse, international teams.

User Reviews & Ratings

Rating & Reviews Statrys Aspire
Trustpilot Score ~4.4/5 stars from 337 reviews

(as of 15 Aug 2025)
~3.3/5 stars from 84 reviews

(as of 15 Aug 2025)
Common Praise Fast onboarding, responsive human support, and a user-friendly platform Clean interface, simple expense submissions, convenient payments
Common Complaints Application rejection due to prohibited business type or location Delays in international transfers, unexpected fees, and inconsistent feature availability

Statrys records higher ratings, with reviewers often citing quick onboarding, transparent pricing, and responsive support that feels more personal than traditional banks. Many users highlight the benefit of dealing with a dedicated account manager who understands their business.

Aspire’s feedback is more mixed. Users like its clean interface and convenience for everyday payments, but some mention delays with international transfers and frustration over fees or service limits that were not fully clear at onboarding.

To add more context beyond aggregated reviews, we also spoke with a former Aspire customer about her direct experience. Here’s what she had to say.

Q: How would you describe Aspire’s customer support?

Honestly, their customer support left a lot to be desired. I received repetitive email responses with vague timelines, and I even got unscheduled calls from Singapore that disrupted my day. The outreach felt generic and impersonal, and important updates were only sent via email—sometimes with alarming subject lines that made me feel uneasy.

Joyce Tsang profile picture
Joyce Tsang
Founder of Joyce Tsang Content Marketing

What made you choose Aspire in the first place?

How was the onboarding and account opening process?

Aspire promotes competitive pricing — how has that been in your experience?

Based on your experience, who do you think Aspire is best suited for?

So, Which Business Account is Better?

There’s no clear-cut answer as to which business account is better. The right choice comes down to how your business manages payments, handles FX, and approaches customer service.

Here’s our recommendation to help you decide:

Who Should Use Statrys?

  • Businesses incorporated in Hong Kong, Singapore, or the BVI that want to manage multiple currencies under a single account number
  • Companies that need transparent FX rates and the ability to place spot conversion orders with support from a trade desk
  • Teams that value having a dedicated account manager and the ability to reach support through multiple channels, including WhatsApp, phone, email, and live chat
  • Users who want transparent, easy-to-understand pricing with no hidden charges
  • SMEs that prioritise a stable multi-currency payment service and value a provider with a strong reputation for personalised support

Who Should Use Aspire Hong Kong?

  • Companies that want to issue dozens of virtual cards (up to 50) linked to HKD or USD accounts
  • Teams looking for cashback on eligible digital marketing spend
  • Businesses that want basic expense management tools included in the platform, like receipt uploads and approval workflows
  • Users seeking to integrate account and payment functions directly into their internal systems through APIs

Open a Statrys account in less than 3 days

Receive personalised customer support, spot FX with trade desk access, FX control, and more. Trusted by 5,000+ SMEs globally.

Screenshot of the Statrys payment platform's business account dashboard. The interface displays account details for "Happy Client Limited," showing a total balance of HKD 886,277.52 across multiple currencies (HKD, USD, EUR). The left sidebar contains navigation options such as Accounts, Transfer, Convert, Secure your FX Risk, Payees, Cards, Team, Statements and documents, and Integrations. A prominent "Add a payee" and "View Account Details" call-to-action section is visible.

FAQs

What are the key differences between Aspire and Statrys business accounts?

Statrys supports 11 major currencies, FX control, and dedicated account managers. Aspire offers 5 currencies, up to 50 virtual cards, cashback, and API integration.

Do Aspire and Statrys offer payment cards?

Are there any account fees for Statrys and Aspire?

Which platform is better for my business?

Disclaimer

More info

Statrys competes directly with Aspire in the payment industry. However, we're committed to providing an unbiased, thorough review to help you make an informed choice.

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statrys dashboard payments 2025