HSBC Hong Kong Business Account Review [2025]: Features, Fees & Support

HSBC’s Business Integrated Account offers a solid multi-currency setup and the credibility of a global bank. It’s designed for businesses that want to do everything, including spending, savings, and investments, under one roof. It has strong offerings, but the setup isn’t the fastest, and fees can be hard to decode unless you’re familiar with banking tariff terms. Overall, it works best for established companies operating in or around Hong Kong that value structure and brand reputation over speed or simplicity.

What’s good about the account is its ability to centralise nearly every core banking function across 12 currencies under one account number. You can also apply for a debit card, manage payments, and plug in the Xero accounting tool. There’s no need to jump between platforms or providers to manage basic business finances, which is a big plus if you operate across markets and want everything in one place.

There are, of course, some drawbacks. Opening the account online is only possible for businesses that meet specific eligibility criteria, and processing times can be longer than with fintech competitors. Fees are clearly listed but spread across a dense document that’s not exactly easy to navigate.

Key Highlights

• Hold and manage 12 currencies under one account
• Local HKD and RMB payments via FPS
• SWIFT transfers with global reach
• Business Debit Mastercard with 0.5% cashback
• Direct integration with Xero for automated accounting
• Free payroll services setup
• 24/7 support via WhatsApp and online platforms

HSBC Hong Kong offers a range of business banking products, but the Business Integrated Account stands out as its most comprehensive solution. It’s designed to support businesses at all stages with a consolidated structure that brings together current accounts, savings, time deposits, and investment accounts in HKD, RMB, and 10 major foreign currencies, all under one account.

You can receive and hold funds in 12 currencies: HKD, RMB, USD, GBP, EUR, JPY, AUD, CAD, NZD, SGD, CHF, and THB. The account supports local HKD and RMB payments via the Faster Payment System (FPS), as well as international telegraphic transfers through the SWIFT network.

This setup eliminates the need to manage multiple accounts for different purposes, which is particularly valuable if you operate across markets or manage capital across currencies. It’s a practical solution for maintaining control over your day-to-day finances while staying investment-ready. The WeChat banking also adds a regional touch that suits Hong Kong-based companies engaging with mainland clients.

You can access and manage your account on the HSBC mobile app and online platforms. The bank account also includes direct integration with Xero, which is a strong plus for accounting automation.

Additionally, HSBC offers a Business Debit Mastercard® that you can apply for together with the Business Integrated Account. It allows you to spend and withdraw cash directly from your account, with no handling fees for foreign currency transactions or local ATM withdrawals within HSBC’s network in Hong Kong. You also get a 0.5% instant rebate on eligible spending.

Next, let’s look at the fees associated with HSBC’s Business Integrated Account. 

While HSBC lists them in a detailed Commercial Tariff document, the layout can be difficult to navigate, and some sections are not easy to understand.  

Here are the key fees you should be aware of:

If you need support, HSBC offers several channels for business customers, including 24/7 chat via WhatsApp, instant messaging through their website, and support through online banking and mobile apps. Phone assistance is also available.

As a traditional bank, HSBC also provides in-person support at branches across Hong Kong. Business hours are Monday to Friday, 9 a.m. to 6 p.m. (UTC+8), excluding public holidays.

HSBC offers business accounts to various types of businesses, including sole proprietorships, partnerships, limited companies, societies, clubs or associations, trade unions, schools, and religious groups. However, only eligible applicants can apply and open a business account online. 

Eligibility Criteria and What You’ll Need

HSBC offers remote account opening to businesses that meet all the requirements:

• Your business must be a limited company, partnership, or sole proprietorship
• Your business must be incorporated or registered in Hong Kong
• Your business must operate in Hong Kong or Mainland China
• Your business must not have any corporate directors or shareholders.
• Your business must not have more than 2 individual directors, shareholders, or authorised signatories.

Fundamental documents include:

• Valid identification document(s) of all authorised signatories, all beneficial owners, all persons purporting to act, one key controller, and all direct appointees.
• Proof of address of all beneficial owners, sole proprietors, key controllers, direct appointees, and persons purporting to act 
• Valid Business Registration Certificate or Certificate of Incorporation (CI).
• Memorandum and Articles of Association (M&A) and Articles of Association
• Foreign Account Tax Compliance Act (FATCA) documents
• Common Reporting Standard (CRS) documents
• Sources of wealth or sources of funds support documents (e.g., financial statements, proof of loan, etc.).
• HKD cheque of HKD 10,000 for the initial deposit

It’s important to note that the required documentation will vary depending on your company entity and where your businesses are registered. HSBC Hong Kong also provides a document checklist on its website to help guide the process.

How to Apply

If your business is eligible, you can apply for the HSBC Business Integrated Account online. Just visit the website, click “Apply Online,” and follow the step-by-step instructions.

If any company directors or authorised signatories do not hold a Hong Kong Identity Card, they may need to verify their identity via video call or an in-person meeting.

You can also schedule an appointment to open the account at an HSBC branch. According to HSBC, the account can be opened within three business days, provided your business qualifies for remote onboarding and all required documents are submitted correctly.

HSBC Hong Kong doesn’t have a large volume of publicly available reviews on external platforms, which is common for established banks with a broad customer base and diverse product offerings. That said, the bank is widely recognised for its strong brand reputation and reliability. Customer support receives mixed feedback; some praise the range of service channels, while others note delays in response times, especially during peak hours.

While HSBC Hong Kong offers a strong business banking solution as an established institution, its fees can be high, and the pricing structure is complex, especially for startups or early-stage businesses. For that reason, it’s worth considering fintech alternatives that offer more flexibility and lower costs.

Statrys is an option to consider. As a licensed payment service provider in Hong Kong, Statrys offers multi-currency business accounts where you can hold and manage funds in 11+ currencies, send SWIFT payments worldwide with free MT103 proof of payment, and access personalised support from a dedicated account manager.

To open an account, you’ll only need:

✔️A copy of the passport(s) of the director(s) and/or shareholder(s)

✔️A copy of your Business Registration Certificate

The entire application can be completed online, with no account opening fee and no monthly maintenance charges.