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Features - 4.25/5

Fees - 4.5/5

Customer Support - 4.5/5

Ease of opening an account - 4/5

Our Rating Methodology

Click "More info" to understand how we calculate our Starling Business Account ratings.

What is Starling Bank?

Founded in 2014, Starling Bank is a British digital neobank headquartered in London. It is a licensed bank regulated by the Financial Conduct Authority (FCA) and the Prudential Regulation Authority (PRA) in the UK.

Starling offers banking services exclusively online on the mobile app without any physical branches. It provides personal and business banking, including current, joint, and multi-currency accounts.

The bank was awarded the Best British Bank at the British Bank Awards for five consecutive years from 2018 to 2022.

Account Managers of the Statrys business account

Starling Bank Pros and Cons

Pros of using Starling business accounts

Why Starling may be a good option:

  • 24/7 UK-based customer support
  • Multi-currency account options that support EUR and/or USD
  • Fast and convenient online application through the mobile app
  • No monthly fees
  • Free ATM cash withdrawal in and outside the UK

Cons of using Starling business accounts

Why Starling may not be a good option:

  • Only UK-registered sole traders, limited companies, and LLP can apply
  • No physical branches
  • 0.7% charge for cash deposits, minimum £3

Featured Reviews

Rich rates Starling ⭐⭐⭐⭐⭐

Recommended for small business owners and startups

I found it really simple and efficient to get set up with a business bank account and link to accountancy software etc. The app works really well, I actually enjoy using it. The security seems excellent but the service is still really user-friendly- the ideal balance in my opinion.

Source: Trustpilot review

Vijay Majithia rates Starling ⭐⭐⭐⭐⭐

Great customer service


Great customer service, easy to use app, free transactions, no banking fee's. What's not to love. I banked with HSBC for 15 years and decided to move to Starling Bank. Since then, I have receiving the benefit of no monthly fees and quicker and better 24 hour customer service. I highly recommend them if you have a small business.

Source: Trustpilot review

Starling Bank Features

Business Accounts

Starling offers two types of business bank account options for different business structures.

  • Business Current Account for limited companies or LLP with multiple directors.
  • Sole Trader Account for self-employed business owners not in partnership with others.

There are no significant differences between these two types of business accounts in terms of features.

Both business and sole trader accounts can make free domestic UK bank transfers of up to £250,000 per transaction in the app, while the international bank transfer limit is £10,000. Starling Bank’s business users can also withdraw cash from ATMs without charges up to 6 times per day with a daily limit of £300. You can also deposit cash using the Post Office Counter Service throughout the UK.

With a Starling business bank account, you can organise your funds with Saving Spaces. This feature allows users to separate portions of their savings for different purposes, such as taxes, overheads, or transportation budgets.

As Starling is a regulated bank, all eligible accounts are protected up to £85,000 under the Financial Services Compensation Scheme (FSCS).

The table below shows other key features of Starling's business account. 

Feature Business Current Account Sole Trader Account
Accounting software integration (Xero, QuickBooks, and FreeAgent) yes yes
Account access to multiple directors yes no
Connect other business bank accounts (with different banks) yes yes
Instant payment notifications and scheduled payments yes yes
In-app card security controls (e.g., card locking) yes yes
Free card payments and ATM withdrawals outside the UK yes yes
Automatic expense categorisation yes yes
Digital receipts  yes yes
Cash deposit limit GBP 5,000/day and GBP 100,000/calendar year GBP 5,000/day and GBP 20,000/calendar year

In addition to these standard features, users can customise their business accounts with add-ons for extra functions, such as invoicing tools and multi-currency accounts. 

Multi-currency Accounts

As a business user, you can add a euro and/or US dollar account to your existing Starling business account. This add-on option allows you to hold, store, receive, and make payments in EUR or USD in addition to GBP. 

Euro Business Account USD Business Account
0.4% conversion fee 0.4% conversion fee
Send money via SWIFT for a flat GBP 5.50 delivery fee or send payment via a local partner with prices starting from 30p Make and receive payments via the ACH payment network with no fees
Local account details for fee-free local payments Same-day payments of up to USD 25,000 via ACH
Unique IBAN US account number and ACH routing number
One bank card to manage both GBP and EUR accounts One bank card to manage both GBP and USD accounts
0% AER on all deposits 24/7 and Weekend transfers
24/7 and Weekend transfers FSCS protection
FSCS protection ⚠️ SWIFT payments are not available for USD business accounts

Business Toolkit

Starling Bank's Business Toolkit is an additional feature designed to streamline accounting and bookkeeping for small businesses, freelancers, and sole traders. It comes with invoicing, tax calculation, and expense management features. 

Business Toolkit is an optional add-on to the existing business account. Starling offers a free trial for the first month, after which it will charge GBP 7 monthly.

With a Business Toolkit, you will be able to do the following:

  • Create, duplicate, send, and track invoices.
  • Keep track of your bills and schedule invoice payments
  • Connect to your HMRC profile.
  • Calculate, record, and pay VAT electronically. 
  • View your profit and loss statement based on your transactions.
  • Get insight into your tax liability, including loan repayments.
  • Keep track of your expenses, including suggestions for what is eligible for tax deductions. 

This feature is currently available on desktop online banking only. It is not available on the mobile app.

Other Services

Starling Bank also provides the following services:

  • Business Overdraft: Eligible limited companies and limited liability partnerships can apply for a business overdraft from GBP 1,000 to GBP 50,000, with a 1.75% arrangement fee at acceptance and annually. 
  • Business Loan: Starling business customers can apply for business loans from GBP 25,001 to GBP 250,000 with a fixed interest rate and repayment terms between 12 to 72 months. Subject to credit checks on both the company and directors.

Starling Bank’s Feature Rating is 4.25/5

Starling's business account offers extensive features tailored to various business needs, from day-to-day banking to cross-border transactions and financial management tools. Their EUR and USD accounts simplify international transactions for UK-based business customers, potentially saving on conversion fees and making money transfers straightforward. The flexibility, digital innovation, and security measures are their strong points.

Fees Charged by Starling Bank

Opening a business account with Starling Bank is free, and there are no monthly fees for the business accounts.

However, you can customise your business current or sole trader accounts by purchasing add-ons that fit your needs: GBP 2/month for a euro business account, GBP 5 for a US dollar business account, and GBP 7/month (including tax) for the Business Toolkit. Starling offers a free one-month trial period at the beginning of each add-on subscription. 

Below are the fees for other business banking services provided.

Cards
Debit card payment in GBP Free
Debit card payment in foreign currency Free (excluding exchange rates)
Payments
Cash deposit using Post Office Counter Service 0.7% of the amount deposit, minimum GBP 3
Cash withdrawal in GBP in the UK ATM: Free
Post Office Counter Service: GBP 0.50/withdrawal
Sending and receiving payments within the UK Free
Sending money via CHAPS (for single payments over GBP 1,000,000) GBP 20/transaction
International transfer fees 0.4%
SWIFT payment GBP 5.50/transaction 

Starling Bank’s Fee Rating is 4.5/5

Starling Bank offers a very competitive and transparent fee structure. The GBP 0 monthly fee provides excellent value, considering this plan allows customers to access extensive essential business banking services.

The additional costs for specific services and add-ons are generally reasonable and allow businesses to tailor their banking experience to their needs. While certain transactions and services have minor costs, these are mostly in line with or better than industry standards.

Starling Bank Customer Support

Starling offers free 24/7 customer support via phone, email, and live chat with human agents. In-app chat is the fastest way to get responses. 

You can email Starling Bank at help@starlingbank.com for non-urgent queries. You can also call them at 0207 930 4450 if you are in the UK.

Starling does not have any physical branches.

Starling Bank’s Customer Support Rating is 4.5/5

Starling provides multiple customer support channels around the clock. The emphasis on human interaction in phone and chat services likely enhances the quality of support received. 

Digital and online-based services are convenient in modern times. However, the absence of physical branches might limit options for those who prefer direct in-person support or are less familiar with digital banking platforms.

Eligibility Requirements for Opening a Starling Bank Business Account 

You must be a UK resident with valid proof of address to open a Starling business account or sole trader bank account. Companies with an overseas shareholder are not eligible to apply. 

You can check if you are eligible to open a business account on the Starling website. However, your eligibility will be confirmed after your application has been reviewed. To successfully open a business account, you must also meet Starling’s standard AML, KYC, fraud, and credit checks.

Business Current Account Sole Trader Account
You must be a Limited Company or LLP registered at Companies House You are the sole trader of your business
All Persons of Significant Control (PSCs) must be UK residents You are not in partnership with others
All directors with access to the account are UK residents Your business is not registered on Companies House
You do not own or manage your business through a separately incorporated legal entity No engagement in prohibited industries or activities
Your business must not be a holding company, dissolved, or in liquidation.  
No corporate shareholders  
No engagement in prohibited industries or activities  

Starling Bank does not provide either type of business account to some industries or business activities, such as:

  • Businesses that hold client money (e.g., accountants and solicitors)
  • Businesses that manufacture or distribute weapons
  • Dealing in antiques, art, watches, or jewellery. 
  • Mining and commodities

You can apply for a business account online on the website or via the Starling app. You will need to provide a valid photo ID and evidence of your trading activities, such as signed agreements or contracts, registrations, licences, or bank statements. Starling may request additional documents depending on the nature of your business.

The Ease of Opening an Account for Starling Bank is 4/5

Opening a Starling business account seems straightforward and user-friendly, especially for those who meet the eligibility criteria and have their documents ready. The digital application process is a modern convenience, especially for small businesses, compared to traditional banks.

However, individual experiences can vary based on the business's specific circumstances.

Starling Bank Alternatives

  Starling logo Statrys logo Revolut logo
Multi-currency Business Account yes yes yes
Supported Currencies in Business Account GBP, EUR, and USD 11 currencies, including SGD, HKD, USD, RMB, EUR, GBP, AUD, CAD, NZD, JPY, CHF 25+ currencies
Eligible Countries UK Hong Kong, Singapore, and the BVI 40 countries, physical presence needed
Accounting Software Integration yes yes yes
SWIFT Payments  yes yes
yes 
Payment Tracking Cannot find the information yes Cannot find the information
Customer Support Channels In-app live chat, Phone, Email Website, Email, Phone, Live chat, WhatsApp, WeChat In-app live chat, Email, Request a call (Enterprise plan only)
Cards Physical and virtual card Physical and virtual cards Physical and virtual cards
ATM Withdrawal yes yes yes
Account Opening Time 1-18 days 3 business days 24 hours
Account Monthly Fee Free, with optional add-ons from GBP 2-7 per month HKD 88 (with a dedicated account manager From GBP 19 - GBP 79
Trustpilot Reviews 4.4/5 based on 38,381 reviews 4.6/5 based on 238 reviews 4.2/5 based on 146,200 reviews
Statrys mobile application dashboard showing a total balance in a business account.

FAQs

Is Starling a bank?

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Yes, Starling is a registered bank in the UK. It received its banking licence from the Financial Conduct Authority and the Prudential Regulation Authority.

How do you open a Starling business account?

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Is a Starling business account good?

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How long does it take to open a Starling business account?

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Disclaimer

More info

Statrys does not directly compete with Starling because we do not provide business accounts in the UK. Still, we're committed to providing an unbiased, thorough review to help you make an informed choice. Click More info to read the full disclaimer on our review.

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