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FAQs

Business Account

Can I close my multi-currency account anytime?
Does Statrys accept cheques?
Which industries are prohibited?
Which countries are prohibited?
Does Statrys accept cash deposits?
MPF Payments with Statrys
How do I update my details (phone, email, etc)?
How can I download my monthly statements?
How does a Statrys account differ from a bank account?
Does Statrys support Payoneer payments?
Can my account accept credit card payments from my clients?
Can Statrys accept payouts from Shopify?
How can I find Statrys mobile app on the app store if I'm based in China?
Does Statrys offer a Letter of Credit or Trade Financing Service?
Does Statrys have deposit insurance?
Which currencies are supported by my business account?
Do you accept payments from/to Russia?
Can I get a bank confirmation letter for my audit from Statrys?
Who is your partner bank?
Does Statrys provide credit lines?
Which currency will the monthly fee be deducted if I don’t have HKD in the account?
How long can I keep my funds for?
What happens when the account has insufficient funds to cover the monthly fees?
Does Statrys offer any interest on the business accounts?
How is Statrys different from Neat or Currenxie?
How many currencies can a Statrys account deal in?
What should I do to keep my account status active?
Does Statrys support Wise payments?
Can I use my Statrys account for my ecommerce business?

Can I close my multi-currency account anytime?

To request an account closure, please contact our support team at support@statrys.com for further assistance.

Frequently Asked Questions

Find answers for the questions you have about Statrys.

Business Account

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Mobile App

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Invoicing Software

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Company Management Portal

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Ocean Awareness Initiative

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FX and Currency Exchange

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Statrys Payment Card

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Company Incorporation

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Statrys Limited

Best Payments and Collections Solution Hong Kong 2022

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Statrys Limited

SME Payment Solutions of the Year 2023 - Hong Kong

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Statrys offers multi-currency business accounts with a human touch. Statrys Limited is licensed as a Money Service Operator (No. 19-02-02726) in Hong Kong. Statrys UK Limited is a Small Payment Institution (FRM: 911226) registered with the Financial Conduct Authority in the United Kingdom (FCA).

The Statrys Prepaid Mastercard® card is issued by AF Payments Limited pursuant to a licence by Mastercard International. AF Payments Limited is authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011 (FRN: 900440) for the issuing of electronic money and payment instruments. Mastercard and the Mastercard brand mark are registered trademarks of Mastercard International.