Bunq Review: Business Account Features, Fees & Customer Support [2025]

Launched in 2015, Bunq is a Dutch neobank offering online banking services to individuals and businesses with a focus on automation and multi-currency support. It operates under a full EU banking licence and provides features like automated bookkeeping, VAT savings, and budgeting to help businesses simplify cross-border transactions and streamline operations.

Sustainability is also a key focus for Bunq Bank, with initiatives aimed at reducing environmental impact. Through its Easy Green subscription, Bunq users can offset their carbon footprint by automatically planting a tree for every EUR 100 spent. Additionally, this digital-only bank ensures that deposits are not invested in industries like fossil fuels or weapons, instead directing funds toward ethical and sustainable projects. [1]

While Bunq offers personal and business current accounts to clients, this article will focus on business accounts.

Bunq offers business accounts with multi-currency support and a range of features designed to simplify financial management. As a licensed bank, deposits up to EUR 100,000 are protected by the Dutch Deposit Guarantee Scheme.

Here are the key features of Bunq business accounts.

• Foreign Currency Accounts: Open accounts in 22 foreign currencies, including EUR, USD, GBP, CHF, PLN, DKK, SEK, CAD, TRY, AED, AUD, NOK, and HUF.
• Instant SEPA Payments: Send money instantly within the SEPA network.
• Foreign IBANs: Create bank accounts with NL, DE, FR, ES, or IE IBANs, making it easier to receive and send payments in these countries.
• Scheduled Payments: Set up and manage recurring payments.
• Batch Payments: Send up to 100 payments in one go.
• Employee Expense Management: Issue up to 10 employee cards and track expenses easily.
• Expense Insights: Get detailed spending insights to better manage business expenses.
• Invoice Scanning: Quickly scan and pay invoices directly from the mobile app.
• Accounting software integration: Sync transactions in real-time with tools like Exact, sevDesk, DATEV, MoneyMonk, and FastBill to simplify bookkeeping.
• Tap to Pay: Accept card payments from customers using Android or iPhone with just a tap.
• Payment Links: Create a payment link to request payments via iDEAL, debit card, credit card, or Bancontact.
• Director Access: Easily provide account access to company directors.
• Savings Accounts: Earn an interest rate of 2.30% on USD and GBP business savings.
• Cash Deposits: Deposit cash (max. EUR 1,000) at partner stores across the EU (Barzahlen, Viacash and PaySafeCash).
• Security: Secure accounts with biometric login and two-factor authentication (2FA) for safer transactions.

Bunq allows clients to choose where their money is invested to ensure ethical and sustainable banking. Options include green companies, personal lending, and mortgages, giving businesses greater control over their financial impact.[2]

Please note that while incoming bank transfers in EUR have no limits, outgoing bank transfers have specific limits depending on the recipient’s bank and transaction method.[3] For example:

Bunq offers prepaid Mastercard® cards, which are available in both physical and virtual cards. 

Below are the benefits you can get from Bunq cards.

• Issue multiple physical and virtual cards for your team through the app.
• Make purchases online and in-person anywhere Mastercard® is accepted.
• Make contactless payments with Apple Pay and Google Pay.
• Withdraw cash at ATMs worldwide (max. EUR 1,000 per card per day)
• Get real-time transaction alerts.
• Freeze/unfreeze, change PINs and adjust spending limits via the Bunq app.
• Earn up to 1% cashback on eligible business purchases.
• Automatically categorise your transactions to simplify bookkeeping.
• Get discounts on Google Workspace, Sixt, Docusign, Fiverr, and more.[4]

Please note that you can top up your card with up to EUR 2,000 daily and add funds to a maximum of 5 different cards every 7 days.[5]

• Open API: Developers can build custom applications and automate workflows using Bunq’s API.
• Zapier Integration: Connect Bunq to over 4,000 apps without coding to automate payments, bookkeeping, and financial management.[6]

Bunq offers tiered business accounts to accommodate different business needs. You can choose from a free account or three paid accounts: Free, Core, Pro, and Elite plans.

Also, there are slight differences between plans.[7] For example:

You can switch your account plan directly from the app at any time. If you forget to change your plan before billing, you can contact the Bunq team within 24 hours to request a refund and switch to your new plan.[8]

Bunq provides a modern business banking solution with strong multi-currency support, API integrations, and team expense management tools.

However, unlike Revolut and N26 debit cards, which draw directly from business accounts, Bunq cards are prepaid and require manual top-ups with limits. This may not suit businesses needing flexible spending.

Additionally, Bunq lacks foreign exchange services like forward contracts and does not offer loans or overdraft options, which may be drawbacks for businesses that frequently handle cross-border payments or require credit facilities. Therefore, we rate Bunq business account features 7 out of 10.

Bunq does not charge a fee to open a business account. However, monthly fees apply based on the chosen plan:

• Free - EUR 0
• Core - EUR 7.99
• Pro - EUR 13.99
• Elite - EUR 23.99

*SHA (Shared) fee means the sender and recipient share the transfer fee. The sender pays their bank’s fees, while the recipient covers the intermediary and receiving bank charges.

For detailed pricing information, please refer to Bunq’s Pricing Document.[9]

Bunq’s pricing is clear and structured, with flat-rate monthly fees and transparent transaction costs. However, limits on free transactions, high FX markups, and international transfer fees make it less attractive for businesses with frequent cross-border payments.

For companies operating mainly in EUR and within SEPA, the fees are reasonable. However, businesses with high transaction volumes, frequent FX conversions, or multiple employee cards might find more cost-effective fintech alternatives that offer better FX rates and lower international transfer costs.

As a neobank, Bunq does not have physical branches for face-to-face support but provides multiple customer service channels via the Bunq app and the website, including:

• 24/7 in-app chat
• 24/7 SOS Hotline via the app (available for paid plans only)
• Email: support@bunq.com
• Report form submission
• Help Centre. As a neobank, Bunq does not have physical branches for face-to-face support but provides multiple customer service channels via the Bunq app and the website, including:
• 24/7 in-app chat
• 24/7 SOS Hotline via the app (available for paid plans only)
• Email: support@bunq.com
• Report form submission
• Help Centre. [10]

Bunq provides excellent customer support with 24/7 availability and various contact options, ensuring that customers can reach out whenever needed. However, it would be beneficial if free users had access to phone support as well.

In this section, we will outline the eligibility criteria to open a Bunq business account.

To open a Bunq Business Account, you must meet these conditions:

• Have a verified Bunq Personal Account.
• Be at least 18 years old.
• Own a registered business in the Netherlands, Belgium, France, Germany, Austria, Spain, Italy, or Ireland.
• Reside in the same country where your business is registered.
• Have a legal business structure that is accepted by Bunq.[11]
• All Ultimate Beneficial Owners (UBOs) and non-executive directors must live in the EEA.
• Your business cannot be bankrupt, insolvent, or have more than one Bunq business account.
• If your company has multiple trade names, you can open separate accounts for each name.

All businesses should provide the following documents to support their applications.

• Business activity
• Purpose of the business account
• Expected transaction volume per month.
• Details of the Ultimate Beneficial Owner (UBO) and company directors.
• Company website.

Bunq may also request additional documents based on your company’s location and legal structure, such as:

• Business registration proof (Chamber of Commerce excerpt, Deed of Incorporation).
• Company structure documents (Articles of Association, Shareholders Registry, Organisational Chart).
• Financial records (Audited Financial Report, Tax Return, VAT Declaration).
• Identity & residency verification (IDs of directors/UBOs, Proof of residence).

Check the FAQ page on company information and required documents for more details.[12]

You can apply for a Bunq business account online. According to Bunq, clients can complete an application within 5 minutes. However, we couldn’t find the timeframe for application approval on Bunq’s website.

Bunq’s online application is simple, paperless, and has clear document requirements. However, the lack of an estimated approval time, which some competitors provide, makes the process slightly less convenient.

If you’re doing business in Asia or planning to expand into the region, Statrys is worth considering.

Founded in 2019, Statrys is a licensed payment service provider in Hong Kong that offers multi-currency accounts to businesses registered in Hong Kong, Singapore and the British Virgin Islands (BVI).

With a Statrys business account, you can receive, hold and send money in 11 major currencies: EUR, HKD, AUD, CAD, CHF, RMB, GBP, JPY, NZD, SGD, and USD. You can also save on transfer fees with local payments in 12 currencies, including EUR, HKD, SGD, GBP and USD.

Statrys offers competitive exchange rates based on real-time mid-market rates. You can lock in rates for up to 12 months using forward contracts with a refundable deposit.

Every Statrys business account includes a dedicated account manager to ensure you get personalised support whenever you need it.