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October Product Update 2024 - What's New At Statrys?

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This quarter, we’re introducing Chatrys, enhanced local payment options, and more.

Let’s get right into it.

1

Meet Chatrys: Your 24/7 Support Assistant

Sample screens of the Chatrys conversation on the Statrys website

Instant Help Even After Hours

Need help? Our Chatbox is available 24/7 at statrys.com.

2

Payment Confirmation and MT103 document for Outgoing Payments

A gif showing the steps to download an MT103 and transfer confirmation on the Statrys app

Download Transfer Documents for Payment Proof

No need to wait. Once your payment has been executed, simply log into your account and download 'Transfer Confirmation' or 'MT103 Document' as needed.

3

Request Audit Information Online

A gif showing the steps to request an audit confirmation on the Statrys app

Quick, Compliant Delivery to Your Auditor

Need account information for your auditor? Simply submit a request online, and within 2-3 business days, we’ll send the information, fully compliant with Hong Kong auditing standards.

4

Expanded Local Payment Options

Send Payments Directly to Individual Accounts

Now you can use Statrys' local payment network to pay individuals in USD, AUD, THB, EUR, GBP, and TRY—ideal for freelancers, contractors, and other personal payees.

Higher Transfer Limits for THB

Enjoy higher transfer limits for payments in Thai Baht (THB), giving you the freedom to make bigger transactions effortlessly.

THB limits Statrys local payouts

5

More Fee Waivers

The more transactions you make, the more you benefit.

Make at least five qualifying payments out in a month and waive your monthly fee. Plus, make ten or more qualifying payments out in a month and get a bonus.

Switching to Statrys Corporate Services

Use Statrys corporate services, and enjoy zero monthly fees for as long as you’re with us. Check the FAQ here for more information.

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That’s all for this quarter. Explore our Product Release Updates for a complete, running list of all our latest features.

Statrys mobile application dashboard showing a total balance in a business account.

FAQs

What time can I contact Statrys for live support?

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Live Statrys support is available between 10 am to 7 pm (GMT +8). Otherwise, you can use Chatrys: The 24/7 Support Assistant available at statrys.com.

Can I access an MT103 document for my Statrys transactions?

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Can I request the audit information for my Statrys business account?

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