If your business manages multiple currencies, you may have heard of platforms like Airwallex and Currenxie that handle business payments locally and across borders. On the surface, both offer multi-currency accounts, local collection, decent FX rates, and a business card. So what’s the difference? And which one should you choose?
This comparison builds on our in-depth reviews of Airwallex and Currenxie. We will compare their features, fees, customer support, account opening process, and customer reviews side-by-side to help you pick the right platform to support your business goals in 2025.
If by the end of the article, you still find that both options are not suitable for your business, we’ll also provide an alternative option for you to consider as well.

Disclaimer: The information in this article is accurate as of 12 June 2025. Please note that these details are subject to change. We recommend checking with Airwallex (Hong Kong) and Currenxie for the latest information.
At a Glance
Airwallex | Currenxie | |
---|---|---|
Best for | Businesses with complex international operations, multiple teams, or high-volume cross-border payments | Hong Kong-based ecommerce sellers or SMEs with predictable FX needs and a lean setup |
Currencies Supported and Countries Covered |
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Fees | Free local payments but charges 0.3% for receiving non-linked payments. SWIFT transfers cost HKD 120–200, and FX fees start at 0.2%. | USD 0.75 to receive and USD 3 to send local payments, with flat SWIFT fees (USD 8) and FX fees starting from 0.1% |
Other Key Features | Integration, batch payment, FX forward, APIs, payment gateway, plugins | Integration, platform APIs |
Card | Multiple currencies, multiple employee cards, compatible with Apple/Google Pay. | HKD-only cards, cashback, ATM withdrawal |
Customer Support | Help centre, contact form, email, chatbot and phone support only in China (English & Chinese) | Help centre, a contact form, and a chatbot for basic queries. (English only) |
Main Pros and Cons |
✅ Wide international coverage ✅ Card spending with no foreign fees ❌ Features & fees vary by region ❌ No ATM access |
✅ Ecommerce integrations in a unique market ✅ ATM access ❌ Only one card per account ❌ The card is not multi-currency |
In-depth Reviews | Airwallex Business Account Review | Currenxie Business Account Review |
Business Account Features Comparison
Airwallex | Currenxie | |
---|---|---|
Local Currency Account | 60+ countries in 14 markets: the US, UK, EU, Hong Kong, Australia, Canada, Mexico, Denmark, Indonesia, New Zealand, Poland, Singapore, Israel and UAE. | 40+ countries in 8 markets: the US, UK, EU, Hong Kong, Australia, Canada, Mexico, and Japan. |
Supported Currencies for Business Accounts | 23 currencies, including AUD, NZD, CAD, DKK, EUR, CZK, CHF, GBP, SGD, ILS, HKD, CNY, USD, JPY, IDR, MXN, PLN, SEK, NOK, HUF, RON, ZAR, and AED.* | 14 currencies: USD, EUR, HKD, GBP, JPY, CAD, AUD, NZD, RMB (CNH), SGD, CHF, DKK, NOK, and SEK. |
Send Funds Locally | 120+ countries | 50+ countries |
Send Funds Cross-Border | 150+ countries | 120+ countries |
Receive Funds | From 180+ countries | From 40+ countries locally, and 120+ countries internationally |
International Payments (SWIFT) | ✔️ | ✔️ |
Batch Payment | ✔️ Up to 1,000 payments at once |
➖ Arranged through platform API |
Integration | Xero, Sage, QuickBooks, NetSuite, Amazon, Lazada, Shopify, and more | Xero, Etsy, JD.com, Mercado Libre, Adyen, Stripe, Klarna, Alipay, and more |
Business API | ✔️ | ✔️ |
Other Services | API solution, payment gateway, checkout page, payment plugins, payment links, pay bill. | Platform API, shared team access |
More details
Features Comparison Analysis
Airwallex is built for global scale and operational flexibility with extensive offerings. They allow businesses to receive payments as if they had local accounts, which helps users cut down on fees and delays. The platform includes advanced tools like APIs and a no-code payment gateway.
Currenxie, on the other hand, focuses more on ecommerce businesses and simpler payment needs. They offer local receiving accounts in key markets but supports fewer countries than Airwallex. Its strength lies in integration with ecommerce platforms in unique markets like Etsy, JD.com, and Mercado Libre, along with support for gateways like Stripe and Adyen that make it suitable for online sellers. However, it lacks the advanced financial tools and broader currency support that Airwallex delivers.

Tip: Explore the key things to know before opening Airwallex accounts.
Business Account Fees Comparison
Airwallex | Currenxie | |
---|---|---|
Account Opening Fee | Free | Free |
Account Monthly Fees | Free* | Free |
Receive Local Payments | 0.3% on each payment received from non-linked bank accounts. | USD 0.75 per transfer (equal to HKD 5.8) |
Send Local Payments | Free | USD 3 per transfer (equal to HKD 23) |
Receive SWIFT Payments | 0.3% on each payment received from non-linked bank accounts. | USD 8 per transfer (equal to HKD 62) |
Send SWIFT Payments | HKD 120–200 | USD 8 per transfer (equal to HKD 62) |
FX Rate | Based on the interbank rate and market liquidity, and conditions. | Based on the mid-market rate |
FX Fee | From 0.2% | Between USD and HKD: 0.10% Other currencies: 0.35% – 0.60% |
More detail
Fees Comparison Analysis
Both platforms offer free account opening and no monthly fees, so the real differences come down to transfer fees.
Airwallex gears more toward businesses making high volumes of domestic payments. Its free local transfers give it a strong edge for frequent in-country transactions. However, the same advantage doesn’t apply to receiving funds. A 0.3% fee for receiving payments from non-linked accounts can pile up quickly, especially for frequent or high-value transactions. On top of that, SWIFT fees are not low and can eat into the value for businesses that rely heavily on cross-border payments.
Currenxie’s advantage is the predictability. Its flat-fee structure makes cost planning more straightforward. FX fees as low as 0.1% for USD-HKD trades further strengthen its appeal for companies focused on this pair. On the downside, local transfers are not free, which might be a dealbreaker for some.
Cards Features and Fees Comparison
Airwallex | Currenxie | |
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Card Type | Virtual company debit cards and virtual and physical employee debit cards |
Virtual and physical Visa debit cards *Exclusively for Hong Kong-based companies. Only one card per account. |
Card Base Currency | AUD, CAD, CHF, EUR, GBP, HKD, JPY, NZD, SGD, or USD | HKD |
Payment Limit |
USD 50,000 per transaction or equivalent (negotiable). Set daily, weekly, monthly, or yearly card limits directly in the app. |
Determined by the HKD balance in the account. Limits are customisable within the app |
Benefits | 0% foreign card transaction fees, compatible with Apple and Google Pay. | Unlimited 1% cashback, exclusive Visa deals, such as discounts on Google Workspace, Office 365, Shopify, Hootsuite, and more. |
ATM Withdrawal | ❌ | ✔️ |
Card Fees |
Issuance fee: Free Track card spending: HKD 40 per month |
Issuance fee: Free ATM withdrawal: • Local: 2% or HKD 30 minimum • International: 2% or HKD 50 minimum |
Cards Comparison Analysis
Airwallex and Currenxie offer business payment cards targeting very different use cases.
Airwallex’s card is built for global usability. Thanks to its support for multi-currency accounts and multiple cards, it is a fit for businesses handling cross-border payments and managing multiple team members.
Currenxie is more minimalist and is better suited for solo founders or small businesses based in Hong Kong. While limited to one currency and one card per account, it offers added value through perks like cashback and discounts on platforms such as Shopify and Google Workspace, adding extra value for ecommerce businesses. It also lets you withdraw cash from ATMs, which Airwallex doesn’t support.
Customer Support Comparison
Airwallex | Currenxie | |
---|---|---|
Communication Channels | Help Centre (English & Simplified Chinese), Contact Form, Email, Phone for China-based customers, Chatbot | Help Centre (English), Contact Form, Chatbot* |
Contact Number | China: +864 0086 63888 | We cannot find information |
Working Hours | China: 9:00 – 18:00 (UTC+8) | We cannot find information |
*Currenxie states on the website that the Global Account holder can benefit from personal client support. However, we were unable to locate detailed information regarding the specific services offered.
Customer Support Comparison Analysis
Support offerings are relatively similar, though Airwallex provides slightly more options. It offers a help centre in English and Simplified Chinese, a contact form, and phone support. However, the phone support currently lists only a China-based number. They also offer a chatbot on their FAQ page. However, its accuracy can be inconsistent. For instance, in the screenshot below, the chatbot claims that Airwallex charges a 0% standard fee on each HKD deposit for Hong Kong accounts.

However, the Airwallex Hong Kong dashboard shows a 0.3% fee applies, except for deposits from linked bank accounts. This inconsistency makes navigating the account confusing.

Currenxie provides an English-only help centre, a contact form, and a chatbot for support. The chatbot primarily directs users to relevant articles in the help centre. If an issue isn’t resolved through the chatbot, users must leave a message for customer service to respond later. While this setup works for basic queries, it may not be ideal for businesses requiring immediate assistance, especially in urgent scenarios.
There are also instances where the chatbot fails to find a suitable answer and instead links to irrelevant articles, as the screenshot below shows. This can add to user frustration.

Account Eligibility and Setup Comparison
Criteria | Airwallex | Currenxie |
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Business Type Eligibility | For any business whose main operation involves business transactions for goods or services. | Ecommerce sellers, SMEs, large enterprises, marketplaces, and platforms. Not available to sole traders. |
Country Eligibility | Most countries, except those under international sanctions. | Most countries, except the US and sanctioned countries. |
Registration Channel | Online via the Airwallex website. | Online via the Currenxie website. |
Main Documents Needed | Certificate of Incorporation, Business Registration, IDs of shareholders, proof of residential and business address, Articles of Association, Ownership Chart | Business Registration Certificate, valid ID, and proof of address for all directors and major shareholders. |
Approval Time | Mostly 1–3 business days. | Mostly within 3 business days. |
Account Eligibility and Setup Analysis
Both platforms provide online setup and global access, but with slight differences. Currenxie excludes US-based businesses and sole traders, significantly narrowing its potential user base. Airwallex, on the other hand, accepts US businesses but does not clearly specify its policy on sole traders, leaving some ambiguity. Airwallex requires more documentation, such as Articles of Association and an Ownership Chart, which Currenxie does not explicitly list as required.
The online portal and approval times are roughly on par.
Airwallex vs Currenxie Ratings and Review
Rating & Reviews | Airwallex | Currenxie |
---|---|---|
Trustpilot Score | 3.2 stars from 1,755 reviews | 3.6 stars from 170 reviews |
Common Praise | Easy to use, intuitive interface, wide feature set | Reliable for FX conversions and wire transfers, user-friendly |
Common Complaints | Account freezes, rejected applications, and hard-to-reach support | Slow support, delayed fund access |
Airwallex has a much larger review volume, reflecting its wider global presence, but this also leads to more mixed feedback. Users appreciate its extensive features but often flag inconsistent service. Currenxie has fewer reviews, but sentiment is slightly better.
How To Choose Between Airwallex or Currenxie
Choosing between Airwallex and Currenxie depends on how your business handles international payments, team spending, and platform integrations. While both are designed to support cross-border operations, they serve different business types with different priorities. Below, we break down who each provider is best suited for, based on real features, limits, and use cases.
Who Should Use Airwallex
- Businesses with global payment needs across multiple regions and currencies.
- Companies with multiple team members needing cards or expense controls.
- Businesses with high payment volumes looking for the possibility of customised pricing
Who Should Use Currenxie
- Ecommerce sellers focused on platforms like Etsy, JD.com, or Mercado Libre.
- Businesses operating primarily in HKD with occasional international needs.
- Users who value flat pricing over broader features.
Alternative Option - Statrys
Statrys provides a multi-currency business account for companies registered in Hong Kong, Singapore, and the British Virgin Islands. Hold money in 11 major currencies and pay locally or internationally with ease.
For team expenses, use Statrys prepaid Mastercard® cards; each cardholder gets 1 physical and up to 4 virtual cards. Control spending with real-time tracking, limits, and card freezing.
Plus, save on foreign exchange with rates based on mid-market prices and tools to handle currency swings.
Need help? Statrys offers real human support via email, phone, WhatsApp, and WeChat. There's also the 24/7 chatbot for quick assistance.
Below is a summary of Statrys’ services.

FAQs
Which is better, Airwallex or Currenxie?
It depends on your business needs. Currenxie may be preferable for businesses prioritising cost-effective solutions for USD-HKD transactions and seeking clear fee structures. Alternatively, Airwallex might be better suited for businesses requiring a broader currency range for their global payment.
What are the main limitations of Airwallex?
What are the main limitations of Currenxie?
What’s the difference between Airwallex and Currenxie?
What’s the difference between Airwallex Currenxie business cards?
Disclaimer
Statrys competes directly with Airwallex and Currenxie in the payment industry, but we are committed to providing an unbiased and thorough review to help you make an informed choice.