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Currenxie Review [2024]: Features, Fees, Support & Alternatives

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Features - 4/5

Fees - 4/5

Customer Support - 3/5

Ease of opening an account - 4/5

Our Rating Methodology

Click "More info" to understand how we calculate our Currenxie Business Account ratings.

Currenxie is a Hong Kong-based financial technology company founded in 2014. They provide virtual business accounts, currency exchange, and Visa cards (both virtual and physical cards).

Currenxie is not a bank, but they have obtained registrations, licenses, and authorisations from the relevant authorities in Hong Kong, Canada, South Africa, Australia, and the UK to provide its services in compliance with regulations.

With a company size of 51-200 employees, they have served over 40 countries and transferred over USD 8 billion worldwide.

Currenxie Pros and Cons

Why Currenxie might be a good option

Why Currenxie may be a good option

  • 100% online account application
  • A Hong Kong multi-currency business account with 14 currencies supported
  • Handling payments like a local with local account details in multiple countries
  • Competitive fees. No account opening or monthly fees, with reasonable transaction and foreign exchange fees.
  • Virtual and physical Visa cards

Why Currenxie may not be a good option

Why Currenxie may not be a good option

  • Single Card Limitation: Each Global Account holder can only have one Currenxie Card
  • No EU IBAN
  • Live chat is a bot, and it is difficult to reach human support.
  • Limited questions and answers in help centres. To get an answer, you may need to contact customer support via an online form only.
Statrys mobile application dashboard showing a total balance in a business account.

Currenxie Business Account Features

Below are the current Currenxie products, as advertised on Currenxie’s website, with a focus on business account products.

Business Account 

Currenxie's primary business account offering is known as the "Global Account." Through this account, users can benefit from the following features.

  • Multi-Currency Account in Hong Kong, supporting up to 14 currencies: AUD, CAD, CHF, RMB (CNH), DKK, EUR, GBP, HKD, JPY, NOK, NZD, SEK, SGD, and USD.
  • Request unique bank account numbers in Hong Kong, Australia, Canada, Indonesia, Japan, Singapore, Europe, the UK and the USA. This allows you to pay and get paid like a local. 
  • Support sending local payments in USD, EUR, GBP, HKD, IDR, AUD, CAD, MXN, INR, THB, VND, ZAR, JPY, and PHP.
  • Support receiving local payments in USD, EUR, GBP, HKD, SGD, JPY, IDR, AUD, CAD, and MXN.
  • Collect payments locally from customers and payment gateways, and the funds received will be instantly available in your Currenxie Global Account.
  • Send and receive SWIFT payments to and from over 100 countries worldwide. 
  • 24/7 Accessibility via Currenxie apps and website.
  • Allows addition and management of team members for account monitoring.
  • Seamless integration with Xero for simplified accounting.

📝 Note: You can have one account number for each region. Any requests for additional account numbers undergo review and approval processes.

Other Applicable Features

Applicable Cards

Currenxie offers Visa cards - branded as the Currenxie Card - to clients holding a Global Account if their business is registered in Hong Kong. 

Here are the overall features

  • Virtual and physical cards are available.
  • Physical cards can be shipped to most countries via DHL courier.
  • Modern payment card features instant spending notifications, spending limit control, and a lock/unlock button.
  • Option to add the card to Google Pay for contactless payments.
  • Access exclusive offers negotiated by Visa with partners like Google Workspace, Office 365, WeWork, and Shopify.
  • Users earn unlimited 1% cashback on all transactions. Cashback is credited directly to the card at the end of each month.
  • Freeze cards with a tap 
  • Withdraw cash from ATMs with the Visa logo.

Each Global Account holder is allowed one Currenxie Card, meaning that it is not yet possible to distribute multiple cards to employees. 

The Currenxie Card is a Hong Kong dollar card. Accordingly, if the card is used for payment in another currency (e.g., USD or EURO), the amount paid will be converted into Hong Kong dollars at Visa's foreign exchange conversion rate.

The maximum card spending limit is determined by the HKD balance in the Global Account.

Currenxie cards are not available for certain industries and countries

Currency Exchange

Currenxie offers currency exchange services, enabling clients to exchange a currency from their Global Account to meet payment obligations in another currency.

The currency exchange services are available when conversion is made among a list of 21 currencies, as listed below (i.e., Hong Kong Dollar to Swiss Franc):

  • Australian Dollar (AUD)
  • British Pound (GBP)
  • Canadian Dollar (CAD)
  • Danish Krone (DKK)
  • Euro (EUR)
  • Hong Kong Dollar (HKD)
  • Indian Rupiah (INR)
  • Indonesian Rupiah (IDR)
  • Japanese Yen (JPY)
  • Malaysian Ringgit (MYR)
  • New Zealand Dollar (NZD)
  • Norwegian Krone (NOK)
  • Philippine Peso (PHP)
  • Renminbi (CNH)
  • Singaporean Dollar (SGD)
  • South African Rand (ZAR)
  • Swedish Krona (SEK)
  • Swiss Franc (CHF)
  • Thai Baht (THB)
  • US Dollar (USD)
  • Vietnamese Dong (VND)

Clients interested in currency exchange have the choice between two options:

  • Spot conversion – the currency exchange is settled immediately, and settlement is based on the real-time interbank rate.
  • Forward contract – the currency exchange is settled at a later date, and settlement is based on an exchange rate agreed upon in advance.

Please be advised that the listed Currenxie products, featured on their website are subject to changes. For the latest information, kindly refer to the Currenxie features page.

Currenxie's Features Rating is 4/5

Currenxie stands out for its multicurrency Hong Kong business account supporting 14 currencies, along with local bank account details provided for various regions and cross-border payments facilitation. The Visa-branded card with cashback adds to its appeal.

However, the restriction of one card per Global Account holder may pose a challenge for larger businesses that wish to assign corporate cards to employees.


Overall, my experience with Currenxie has been positive, though I think there's room for improvement with their payment card, which isn't accepted everywhere and is limited to one per account.

Damien Durand, Founder of DAXE Limited
Damien Durand
Founder, DAXE Limited, a General Trading Company


How long have you been using Currenxie for your business account? 


We started using it 3 months ago.

What was your primary reason for choosing Currenxie over other financial service providers?


Are there any unique financial tools or features offered by Currenxie that you find particularly beneficial for your business?


How responsive and helpful is the customer service team at Currenxie? 


What has been your overall experience with Currenxie, and would you recommend it to other businesses? 


Are there any areas where you think Currenxie could improve to better serve your business needs?


Currenxie's Fees

Like other fintech companies, Currenxie remunerates its services by charging transaction fees for payments and foreign exchange commissions for currency conversion. 

Let's take a look at Currenxie's fees below:

Account opening fee Free
Account monthly fee Free
Receiving local payments USD 0.75 per transfer
Sending local payments USD 3 per transfer
SWIFT payment (send & receive) USD 8 per transfer
Foreign Exchange
Special rate: USD/HKD 0.10%
Tier 1 For exchanges with any of these currencies: USD, EUR, GBP, HKD, AUD, SGD, JPY, CNH (CNY), CAD, CHF, NOK, DKK, SEK, NZD. 0.40%
Tier 2 For exchanges with any of these currencies: INR, THB, MYR, PHP. 0.50%
Tier 3 For exchanges with any of these currencies: IDR, VND, ZAR, MXN. 0.60%
Create a Virtual Card Free
Physical card delivery fee Hong Kong: HKD 50 International: HKD 300
Physical card replacement fee HKD 50 plus the appropriate delivery fee shown above
ATM withdrawal fee 2.00% of the amount withdrawn or a minimum of HKD 30 (whichever is higher)
International ATM withdrawal fee 2.00% of the amount withdrawn or HKD 50 (whichever is higher)
Overseas transactions 1.50%
Dispute fee USD 20 per dispute

Please refer to Currenxie's pricing page and Help Centre to confirm the current prices.

Currenxie's Fees Rating is 4/5

Currenxie offers a cost-effective pricing structure with no account opening or monthly fees. Fixed transaction fees can be beneficial, especially for larger transfers. Plus, foreign exchange rates are competitive.

However, users needing more physical banking services may find additional fees accumulating for card services, ATM withdrawals, and overseas transactions.

Currenxie Customer Support

To know more about Currenxie, you can refer to Currenxie’s help center or contact a company representative by submitting the form online.

Currenxie informs on their website that the holder of the Global Account can enjoy personal client support. However, we couldn't find any information about the specific services provided.

Although some Trustpilot reviews refer to phone and email support, this information is also not stated on the company's website.

Currenxie's Customer Support Rating is 3/5

Currenxie's customer service, while somewhat limited according to website details, offers personalised support for Global Account holders. Despite lacking specific service information, actual customer reviews highlight a responsive and helpful team with a 24-48 hour turnaround.

Opening an Account With Currenxie

Only registered businesses can open an account with Currenxie – meaning that Currenxie does not provide personal accounts.

Registered businesses include ecommerce sellers, small-and-medium-sized businesses, large enterprises, marketplaces, platforms, and sole traders.

You may need to contact Currenxie to clarify how your business must be registered.

However, your business must not be related to prohibited business natures and industries.

Businesses from most countries are eligible to apply, except those based in countries subject to international sanctions.

Here is the list of sanctioned countries or jurisdictions.

  • Afghanistan
  • Belarus
  • Bosnia and Herzegovina
  • Burundi
  • Central African Republic
  • Cuba
  • Democratic People's Republic of Korea (DPRK)
  • Democratic Republic of Congo
  • Eritrea
  • Guinea
  • Guinea-Bissau
  • Haiti
  • Iran (Islamic Republic of)
  • Iraq
  • Lebanon
  • Libya
  • Mali
  • Montenegro
  • Myanmar
  • Nicaragua
  • Russian Federation
  • Somalia
  • South Sudan
  • Sudan
  • Syria Arab Republic
  • Ukraine (Crimea)
  • Venezuela (Bolivian Republic of)
  • Yemen
  • Zimbabwe

Currenxie is also unable to open accounts for businesses registered in the following high-risk countries.

  • Albania
  • Algeria
  • American Samoa
  • Angola
  • Armenia
  • Azerbaijan
  • Bangladesh
  • Barbados
  • Benin
  • Burkina Faso
  • Cambodia
  • Cameroon
  • Chad
  • Colombia
  • Comoros
  • Cote d'Ivoire
  • Dominican Republic
  • Ecuador
  • Egypt
  • Ethiopia
  • Georgia
  • Ghana
  • Gibraltar
  • Jamaica
  • Jordan
  • Kazakhstan
  • Kosovo
  • Kyrgyzstan
  • Liberia
  • Moldova (Republic of)
  • Mongolia
  • Mozambique
  • Niger
  • Nigeria
  • North Macedonia
  • Pakistan
  • Palestine
  • Panama
  • Republic of Congo
  • Rwanda
  • Senegal
  • Sierra Leone
  • St Kitts & Nevis
  • Tajikistan
  • Trinidad and Tobago
  • Turkmenistan
  • Uganda
  • Ukraine
  • Uzbekistan
  • Vanuatu

Additionally, while businesses with American directors are welcome, those registered in the United States are currently ineligible to open accounts with Currenxie.

Required Documents

The required documents to complete the application process include

Upon submission of the application, there may be additional steps to complete Currenxie’s KYC requirements (Know-Your-Customer). 

Currenxie mentions that accounts can be opened within 3 business days.

💡 Note: For Sole Traders, business registration documents are not required, but Currenxie may request other forms of proof.

Remote Account Opening Availability

The Currenxie account can be applied for entirely online. Currenxie will communicate with you via email or phone if any additional information is needed. There is no need to visit Hong Kong or any physical location in person.

Currenxie's Ease of Opening an Account Rating is 4/5

Opening a Currenxie account is convenient with its fully online system. The required documentation, including IDs and proof of address for directors and shareholders, aligns with standard KYC procedures but may challenge businesses with multiple stakeholders. For Hong Kong businesses, the process should be generally smooth.

However, the restriction on U.S.-registered businesses significantly limits global reach.

Currenxie Alternatives

  Currenxie logo Statrys logo Rapyd logo
Multi-currency Business Account in Hong Kong yes yes yes
Supported Currencies for Sending Local Payment 14 currencies 14 currencies 50+ currencies
SWIFT Payments yes yes yes
Real-Time SWIFT Payment Tracking Not specified yes yes
Customer Support Channels Help center, Query forms  Website, Email, Phone, Live chat, WhatsApp, WeChat Customer support portal, Hotline (only in UK, Ireland), Query form
Cards 1 card per Global Account 1 physical card and up to 4 virtual cards per cardholder Multiple virtual and physical cards
ATM withdrawal yes yes yes
Expense Management yes yes yes
Account Opening Time 3 business days 3 business days Can take up to 30 days
Accounting Software Integrations yes yes yes
Trustpilot Reviews 4.2/5 based on 116 reviews 4.6/5 based on 240 reviews 2.4/5 based on 235 reviews
Account Monthly Fee Free Free (if 5 or more outgoing transfers made in the month) USD 99
FX Rate and Fees 0.15%-0.6% FX rate Based on live mid-market FX rate

FX fees as low as 0.15% (depending on exchange volume)
Contact Rapyd for pricing details

🔍 Tip: Explore additional alternatives to Currenxie and discover how Statrys and Currenxie compare in detail.

Statrys mobile application dashboard showing a total balance in a business account.


Is Currenxie a bank?

Although Currenxie provides business accounts, it is not a bank. Currenxie holds various registrations, licenses, and authorizations with the relevant authorities in Hong Kong, Canada, South Africa, Australia, and the UK to offer their services in accordance with applicable regulations.

Where is Currenxie based?


Is Currenxie safe?


Does Currenxie offer personal and business accounts?


Who can open an account with Currenxie?



More info

Statrys competes directly with Currenxie in the payment industry, but we are committed to providing an unbiased and thorough review. Click More info to read the full disclaimer on our review.

Fact checked by
Djon Ly

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