
Written by Bertrand Théaud, Statrys Founder
20+ years in Asia as a corporate lawyer, investor, and fintech founder. I've sat on both sides of the table and seen the same avoidable mistakes hit founders again and again. The reviews and articles I write are for founders who'd rather skip the mistakes.
Tide has built its reputation on being the fastest way for a UK sole trader or small company to get a working business account, and the numbers back that up: over 2 million sole traders, freelancers, and limited companies now use it, with a 4.4 out of 5 rating on Trustpilot from more than 35,000 reviews. The free plan genuinely has no monthly fee, and the app is consistently praised for how quickly an account goes from download to approved.
The catch shows up once money starts moving. The free plan only includes 5 bank transfers a month before per-transfer fees kick in, card payments made in a foreign currency cost 2.75% on that same plan, and Tide never lets you hold a balance in anything but GBP. Any EUR you receive through your IBAN gets auto-converted the moment it lands, so a business with real international cash flow ends up absorbing conversion costs on every single payment, not just the ones it chooses to convert.
This review covers what each of Tide's four plans actually costs, who clears the eligibility bar and who doesn't, and where to look if Tide turns out not to fit.
At a Glance
| Best for | UK sole traders and limited companies with mostly domestic, GBP transaction volume |
| Monthly fee | Free, Smart GBP 12.49, Pro GBP 27.49, Max GBP 69.99 |
| Eligibility | UK-based business; sole traders can't be in a partnership or managed by another legal entity |
| Currencies | GBP only; EUR receivable via IBAN but auto-converted, no currency holding |
| Regulatory status | E-money institution, FCA-regulated; banking and savings powered by ClearBank, FSCS-protected up to GBP 120,000 |
| International transfers | SWIFT and SEPA available; no outgoing multi-currency holding |
Tide rewards UK-based sole traders and limited companies who want a fast, mobile-first account with room to add accounting and savings tools as they grow. It is not built for businesses that need to hold foreign currency, move large transfer volumes on the free plan, or operate outside the UK.
Disclosure: Statrys offers multi-currency business accounts for companies registered in Hong Kong, Singapore, or the BVI, a different market from Tide, which serves UK-based sole traders and limited companies. We do not compete for the same customers, and this review was built from Tide's own published pricing, eligibility, and support pages, plus verified Trustpilot data.
This guide is based on research conducted in September 2026. Fees, eligibility rules, and plan features change; always confirm current terms on Tide's own site before applying.
Who Tide Is Right For
Good fit
- UK sole traders and freelancers who want a genuinely free account with no monthly fee, instant setup, and free Making Tax Digital tools bundled in.
- UK-registered limited companies that want to start on the free plan and upgrade to Smart, Pro, or Max as bookkeeping, team access, or transfer volume needs grow.
- Businesses that want built-in invoicing, expense cards, and accounting software integrations (Xero, QuickBooks, Sage) without paying extra for a separate tool.
Not a good fit
- Businesses that need to hold a balance in a currency other than GBP. Tide only holds GBP; EUR received via IBAN converts to GBP automatically, with no way to keep it in EUR.
- High-volume or high-frequency payment businesses on the free plan. Free includes only 5 bank transfers a month before per-transfer fees apply, and foreign currency card payments cost 2.75% until you upgrade to a paid plan.
- Businesses in excluded high-risk industries, including cryptocurrency and real estate investment, which Tide does not serve regardless of structure.
- Companies registered outside the UK. Tide only opens accounts for UK Companies House-registered companies or UK-based sole traders; a company registered in Hong Kong, Singapore, or the BVI isn't eligible, even though Tide's own eligibility page notes a non-UK-based director of an eligible UK company can apply with a UK mobile number and either a UK or overseas home address.
Opening a Tide Business Account
Who Can Apply
Tide accepts two structures: UK sole traders and UK-registered limited companies. Every applicant must be over 18 and operate a UK-based business. Sole traders specifically can't be in a business partnership and can't have their business managed by another legal entity.
Tide's own eligibility page states that a company director's home address can be in the UK or overseas, as long as the company itself is registered with Companies House and the applicant has a valid UK mobile number. Tide also excludes some high-risk industries outright, including cryptocurrency businesses and real estate investment, regardless of how the rest of the application looks.
Required Documents
| Document | Purpose |
|---|---|
| Valid photo ID | Passport, UK or international driving licence, or national ID card |
| Selfie photo | Used to verify identity against the submitted ID |
| Home address and UK mobile number | Required even for a non-UK-based director applying for an eligible UK company |
| Business details | Requested for some business types or industries during review |
How to Apply
The entire application runs through the Tide app or website, and identity verification has to happen on a mobile phone. Tide reports that most applications are approved within minutes, though it may request additional documents depending on your business type or industry, which can extend that timeline.
Tide Business Fees
Tide runs four plans, and the free tier genuinely has no monthly fee, unlike some UK competitors that only offer a low-cost entry plan. Every figure below is drawn from Tide's own pricing page.
Monthly Plans and Features
| Plan | Free | Smart | Pro | Max |
|---|---|---|---|---|
| Monthly fee | GBP 0 | GBP 12.49 | GBP 27.49 | GBP 69.99 |
| Bank transfers | 5/month | 30/month | Unlimited | Unlimited |
| International card FX fee | 2.75% | 0% | 0% | 0% |
| CHAPS payments | Not included | 2/month | 2/month | 5/month |
| Cashback on card spend | Not included | Not included | Not included | 0.5% |
| Xero connector | Not included | Included | Included | Included |
| Tide Accounting | Not included | Not included | Included | Included, plus Admin Extra |
The free plan covers the essentials for a sole trader banking domestically: a UK current account, a Mastercard® debit card, and free Making Tax Digital tools, with no monthly fee. Smart adds phone support and enhanced team access at GBP 12.49/month. Pro is the first tier with unlimited free transfers, priced at GBP 27.49/month. Max adds 0.5% cashback and a dedicated support line, along with the highest Instant Saver interest rate, at GBP 69.99/month.
Transaction and Cash Fees
| Fee type | Amount |
|---|---|
| Bank transfers beyond the free monthly allowance | 20p per transfer |
| International card payments (Free plan) | 2.75% FX fee |
| Cash deposit (Post Office) | GBP 2.50 for deposits up to GBP 500; 0.99% of the total on Free, 0.5% on Smart/Pro/Max, for deposits above GBP 500 |
| Cash deposit (PayPoint) | 3% of the amount |
| ATM withdrawal | GBP 1 per withdrawal, all plans |
| Expense card (Free plan) | GBP 5/month per card |
A UK freelancer on the Free plan who receives a EUR 5,000 invoice payment sees that amount auto-converted to GBP the moment it lands, with no option to hold it in EUR for a later, more favourable rate. Combined with the 1.50% FX markup Tide applies to EUR receipts on the Free plan, a business with regular EUR or USD income ends up absorbing conversion costs it would avoid entirely with a multi-currency account.
Tide Business Support & Reviews
| Channel | Availability |
|---|---|
| In-app chat | 24/7, all plans |
| Phone support | Smart plan and above |
| Dedicated member support | Max plan only |
| Fraud helpline | 24/7, all plans, via 159 in the UK |
Tide holds a 4.4 out of 5 rating on Trustpilot from more than 35,000 reviews, corroborated across multiple independent sources. On mobile app stores, Tide's iOS rating consistently outperforms its Android rating, with users citing a cleaner, more reliable experience on iPhone.
Positive reviews consistently point to fast account setup, the mobile app's interface, and the built-in company registration option that lets a new business register and open an account in one flow. The recurring complaints center on slower support response times on lower-tier plans and account restrictions during compliance reviews, which is worth weighing against the otherwise strong overall rating.
Tide Business vs Statrys & Alternatives
| Factor | Tide | Statrys |
|---|---|---|
| Eligible company registration | UK Companies House only | Hong Kong, Singapore, or BVI |
| Monthly fee | Free to GBP 69.99 | No monthly account fee |
| Currencies | GBP only, EUR auto-converts on arrival | 11 major currencies |
| Free plan transfer allowance | 5/month, then 20p each | No stated transaction limit |
| Non-UK director accepted | Yes, with UK or overseas home address | Yes |
| Dedicated account manager | Max plan only | Included on every account |
For UK-based businesses that clear Tide's eligibility bar, Starling and Monzo Business are also worth comparing, particularly if free-plan transfer limits or GBP-only holding are the deciding factor. Wise Business is the closer comparison for a business that specifically needs to hold multiple currencies while still banking primarily in the UK.
If your company is registered in Hong Kong, Singapore, or the BVI rather than with UK Companies House, Tide isn't an option regardless of how well its features otherwise fit, and Statrys is built specifically for that gap. Statrys offers a multi-currency account supporting 11 major currencies, accepts foreign directors, and includes a dedicated account manager on every account.
Over 10,000 businesses currently hold a Statrys account, and 96% of new accounts open within 3 business days. Statrys also handles company incorporation and bookkeeping, so a founder setting up in Hong Kong or Singapore for the first time can register the company, open the account, and get accounting support started from a single provider.
See how Statrys works for Hong Kong businesses or see how Statrys works for Singapore businesses.
FAQs
Is Tide a bank?
No. Tide is an e-money institution authorised by the Financial Conduct Authority under the Electronic Money Regulations 2011. Tide's business current accounts are provided in partnership with ClearBank, a fully licensed UK bank, and eligible deposits are FSCS-protected up to GBP 120,000.
How much does Tide's Pro plan cost?
GBP 27.49 a month. It includes unlimited free bank transfers, 0% FX fees on international card payments, enhanced team access, and phone support.
Can I hold foreign currency with Tide?
No. Tide only holds GBP. You can receive EUR payments via SEPA using your account's IBAN, and send and receive SWIFT payments, but any incoming foreign currency is automatically converted to GBP on arrival, with no option to hold a balance in another currency.
Can I open a Tide account if I don't live in the UK?
Only if you're a director of a company registered with UK Companies House, and you have a UK mobile number and either a UK or overseas home address. A company registered outside the UK, including in Hong Kong, Singapore, or the BVI, isn't eligible for a Tide account at all.
What happens if I go over the free plan's transfer limit?
The Free plan includes 5 bank transfers a month. Beyond that, each additional transfer costs 20p. Upgrading to Pro or Max removes the transfer limit entirely.
Does Tide charge for cash deposits?
Yes, across all plans. Post Office deposits cost GBP 2.50 for amounts up to GBP 500, then 0.99% on Free or 0.5% on Smart/Pro/Max for anything above that; PayPoint deposits cost 3% of the amount.
Disclaimer
Statrys does not compete directly with Tide, since we do not offer accounts to UK Companies House-registered companies banking primarily in GBP. This review reflects our own research into Tide's publicly available pricing, eligibility, and support terms.
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