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Airwallex vs Payoneer: Accounts & Pricing [2024 Comparison]

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Airwallex logo Payoneer logo
Key Features

✅ Local currency accounts in 12 locations, including Hong Kong, Singapore, and Australia
✅ Integration with accounting software and marketplace platforms
✅ Separate corporate and employee
cards
✅ 100% online application
Key Features

✅ Multi-currency accounts for businesses supporting USD, EUR, GBP, AUD, HKD, and more
✅ Free and instant transfers between Payoneer accounts
✅ Payment automation with APIs
✅ Virtual and physical debit cards with cashback rewards
Best For

SMEs and enterprises with global operations that require multi-currency accounts. 
Best For

Freelancers, ecommerce sellers, and businesses involved in international transactions.
Trustpilot rating
⭐⭐⭐⭐ 3.8/5
Based on 1,030 reviews
Trustpilot rating
⭐⭐⭐⭐ 3.9/5
Based on 52,576 reviews
Learn more about Airwallex Learn more about Payoneer
Statrys mobile application dashboard showing a total balance in a business account.

Airwallex Overview

Airwallex is an Australian fintech payment platform founded in 2015. It offers global online payment services exclusively for businesses, including multi-currency accounts with local bank details. 

Airwallex was named one of the World’s Top Fintech Companies by CNBC-Statista in 2023 and has provided services to over 100,000 companies worldwide. 

  • Eligible countries: 52 countries and regions, including Australia, New Zealand, Hong Kong, Singapore, Canada, the UK, the US, and most European countries.
  • Eligible company type: Any type of business, including but not limited to sole proprietorship, partnership, and limited company.
  • Licences: Airwallex is licensed and regulated in the countries where it operates. It is registered as an Electronic Money Institution in Lithuania, allowing its operation in the EEA. 
  • Partner banks: DBS, JP Morgan, Standard Chartered, ANZ, and more.

Payoneer Overview

Launched in 2005, Payoneer is a New York-based payment service provider offering cross-border payment solutions for global businesses of all sizes, including mass payouts and multi-currency accounts.

Payoneer is trusted by millions of customers worldwide and operates from 25 global offices. It won the Best International Multi-Currency Business Payments Solution at the SME Finance Award 2023. 

  • Eligible countries: Most countries in the world.
  • Eligible company type: All types of businesses. However, there may be restrictions in some locations. 
  • Licences: Payoneer operates under strict regulations and holds licenses in several jurisdictions. These include an E-money Institution licence in Ireland and the EEA, a Money Service Operator licence in Hong Kong, an Online Payment Gateway Service Provider (OPGSP) licence in India, and registration as a Money Services Business (MSB) in the US.
  • Partner banks: Multiple global banks, including Barclays, Citibank, DBS, and Deutsche Bank.

Business Account Features 

  Airwallex logo Payoneer logo
Supported Currencies 21 currencies, including HKD, AUD, CAD, CHF, EUR, GBP, JPY, NZD, SGD, USD, DKK, CZK, HUF, MXN, NOK, PLN, RON, SEK, ZAR, CNY, IDR 10 currencies, including USD, JPY, AUD, EUR, HKD, SGD, CAD, GBP, AED, and NZD.
International Payments (SWIFT) yes yes
Accounting Software Integration yes no
FX Features Spot and forward service with FX rate starting from 0.2% Spot and forward service with FX rate starting from 0.2%
Primary Pro • Fast account opening time
• Easy to track payments
• Has an extensive payment network that allows users to transfer over 40 currencies to more than 250 countries
• Products and services are available to businesses worldwide
• Pay up to 200 payees at a time with batch payment
• Send global payments in 70 currencies to bank accounts in over 190 countries
Primary Cons  • Limited customer support channels • Currently does not provide FX services

Airwallex vs Payoneer Features Rating

Airwallex’s Features Rating is 4.7/5

Airwallex offers broad currency support, competitive FX features, and an extensive global payment network, making it beneficial and especially suitable for global businesses engaging in international transactions. 

Payoneer’s Features Rating is 4.2/5

Although Payoneer offers a comprehensive platform for international payments, its narrower currency support and lack of FX hedging services slightly impact its versatility for businesses looking for currency exchange solutions compared to Airwallex.

Business Account Fees

  Airwallex logo Payoneer logo
Account Opening Fee Free Free in most countries
Account Maintenance Fee Free USD 29.95 annual fee if you receive less than USD 2,000 (or equivalent) annually
Receive Local Payments 0.3% on each payment received USD: Up to 1% Other currencies: Free
Send Local Payments Free Free between Payoneer accounts, or depends on currencies*
Receive International Payments (SWIFT) 0.3% on each payment received Up to 1%
Send International Payments (SWIFT) USD 15 - 25
HKD 120 - 200
Up to 3%

*Payoneer’s pricing is quite complex. We recommend checking their fees page directly for accurate information. 

Airwallex vs Payoneer Fees Rating

Airwallex’s Fees Rating is 4.7/5

Airwallex is a cost-effective solution for businesses of all sizes, with free account opening and maintenance fees. However, the 0.3% charge on each deposit received could add up over time.

Payoneer’s Fees Rating is 4.4/5 

Payoneer offers a transparent and straightforward fee structure. However, its annual fee for lower-volume accounts and potential charges for some payment types may affect its overall cost-effectiveness. 

Card Features and Fees

  Airwallex logo Payoneer logo
Card Type Company card: Virtual Visa debit card
Employee card: Virtual and physical Visa debit card
Physical and virtual Mastercard® pre-paid cards
Card Base Currency Multiple currencies, including HKD, SGD, AUD, GBP, and USD USD, EUR, GBP, or CAD
Payment Limit USD 50,000 (adjustable) Daily limit of USD / EUR / GBP 5,000
ATM Withdrawal  no yes
ATM Withdrawal Fee Service not available Up to 1.8% + ATM fee
Card Fees Free USD 29.95 annual fee for the first card
Primary Pros • Separate company and employee cards for convenient management
Multi-currency cards compatible with Apple Pay and Google Pay
• 1.5% cash rebates on card spending in USD
• 4 card currency options include USD, EUR, GBP, and CAD.
Compatible with Apple Pay, Google Wallet, and Samsung Pay
• Can earn cashback from eligible business transactions
Primary Cons  • Does not support ATM cash withdrawal • Higher currency conversion markups compared to its competitors
Statrys mobile application dashboard showing a total balance in a business account.

Airwallex vs Payoneer Card Features and Fees Rating

Airwallex’s Card Features and Fees Rating is 4.3/5

Airwallex’s multi-currency card features benefit global businesses with international operations, allowing users to pay in various currencies with adjustable payment limits, free card issuance, and a rewards programme. However, the lack of ATM access is a drawback compared to Payoneer.

Payoneer’s Card Features and Fees Rating is 3.9/5

While Payoneer supports fewer currencies than Airwalles and charges an annual fee for the first card, it maintains strong usability for international transactions. Its digital wallet compatibility and ATM access cater for a wider user base, but the higher currency conversion and ATM fees make it slightly less competitive than Airwallex.

Customer Support

  Airwallex logo Payoneer logo
Personalised Customer Services no no
Communication Channels Multiple currencies, including HKD, SGD, AUD, GBP, and USD USD, EUR, GBP, or CAD
Working Hours USD 50,000 (adjustable) Daily limit of USD / EUR / GBP 5,000

Airwallex vs Payoneer Customer Support Rating

Airwallex’s Customer Support Rating is 3/5

Airwallex offers online-only assistance through a support request form and local phone support in limited locations. The limited communication channels may not fully satisfy all customers’ needs, especially in urgent cases.

Payoneer’s Customer Support Rating is 4.8/5

Payoneer offers multiple contact methods for personalised assistance, including local phone support and live chat with specialists. This is a practical approach to meet the needs of its global customer base, ensuring accessible and personalised support. 

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Alternative in Hong Kong: Statyrs

Whether you are a freelancer with customers in other countries or a company with global operations, choosing the right business account is crucial for ensuring seamless cross-border transactions.

If your business is registered and incorporated in Hong Kong, Singapore, or the BVI, or if you are planning to expand to this region, consider Statrys

Statrys is an award-winning platform for seamless global payment solutions, including multi-currency business accounts that support 11 currencies: USD, HKD, CNY, AUD, EUR, GBP, SGD, JPY, CHF, NZD, and CAD. Additionally, Statrys offers company incorporation services in Hong Kong and Singapore, along with dedicated customer support from a multi-lingual team.

Statrys Services

Key Features Description
Multi-Currency Business Account Hold, receive, and send money in 11 currencies: USD, HKD, CNY, AUD, EUR, GBP, SGD, JPY, CHF, NZD, and CAD.
Business Account Opening Requirements Must be incorporated in Hong Kong, Singapore, or the BVI.
Monthly Fee Free (if 5 or more outgoing transfers made in the month)
Customer Support Channels Website, Live Chat, Email, Phone, WhatsApp, and WeChat
SWIFT Payments & Tracking yes
Local Payments Send local payments in 14 currencies: HKD, AUD, EUR, GBP, IDR, INR, KRW, PHP, SGD, THB, TRY, USD, and VND
Payment Cards Physical and virtual cards
FX rate and Fee Competitive exchange rates (interbank rates) with FX fees at 0.15%
Xero Integration Yes
Free Invoicing Software Create, manage, and send invoices efficiently
Company Registration Service 100% online Hong Kong and Singapore company registration.
Trustpilot Score 4.6/5 based on 261 reviews
Sample Statrys payment cards for CTA

FAQs

Is Airwallex better than Payoneer?

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Both Airwallex and Payoneer offer distinct features suited to different business needs. While Airwallex offers more competitive FX rates and affordable account fees, Payoneer provides a broader network of global payment partners and options for cash withdrawal.

What are the key differences between Airwallex and Payoneer?

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Is Payoneer or Airwallex better for small businesses?

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Disclaimer

More info

Statrys competes directly with Airwallex and Payoneer in the payment industry, but we are committed to providing an unbiased and thorough review. We're committed to providing an unbiased, thorough review to help you make an informed choice.

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