
Written by Bertrand Théaud, Statrys Founder
20+ years in Asia as a corporate lawyer, investor, and fintech founder. I've sat on both sides of the table and seen the same avoidable mistakes hit founders again and again. The reviews and articles I write are for founders who'd rather skip the mistakes.
ANNA Money built its name on combining a UK business current account with practical admin tools in one app: invoicing, receipt capture, automated VAT estimates, and a Free plan with no monthly fee. For a UK sole trader or small company that wants banking and light bookkeeping in a single place, that combination is a genuine, well-earned convenience.
Two details are worth understanding before you choose a plan. ANNA currently prices its business account across four tiers, Free, Grow, Business, and Big Business, each with its own allowances for transfers, cards, and international payments, so the right plan depends on matching your actual usage rather than picking the cheapest headline fee. There's also something worth knowing if you deal with international clients: ANNA now offers separate USD, EUR, and CHF currency accounts that hold a real balance, not just the ability to send a payment abroad and convert on the spot.
This review covers what ANNA actually costs today, what it can and can't do for a UK business, and where to look if your business isn't UK-registered at all.
At a Glance
| Category | Detail |
|---|---|
| Best for | UK sole traders and small companies that want banking, invoicing, and VAT/tax tools combined in one app |
| Monthly fee | Four tiers: Free (£0), Grow (£12.90 + VAT), Business (£22.90 + VAT), Big Business (£59.90 + VAT) |
| Eligibility | UK residents aged 18+ with a UK-registered business (sole trader, limited company, or LLP); some sectors excluded |
| Currencies | GBP account by default; separate USD, EUR, and CHF currency accounts available, plus SWIFT/SEPA payments to 200+ countries |
| Regulatory status | Not a bank; cards and the main account are issued by PayrNet Limited, an Electronic Money Institution authorised by the FCA (FRN 900594); funds are safeguarded but not FSCS-protected; a separate savings account is offered via Griffin Bank Ltd and is FSCS-protected up to £120,000 |
| Support | 24/7 in-app chat, rated highly for response speed; Trustpilot 4.5/5 from 5,769 reviews |
ANNA rewards a UK sole trader or small company that wants day-to-day banking, invoicing, receipt capture, and VAT estimates in a single app, and that mostly deals in GBP with occasional international payments. It is a weaker fit for a business outside the UK, since ANNA does not accept non-UK-registered companies at all, or for one that receives a high volume of incoming payments on the Free plan, since every payment past the first £1,000 a month carries a 0.95% fee.
Disclosure: Statrys does not directly compete with ANNA, since Statrys does not offer business accounts in the UK. This review was built from ANNA's own published pricing, regulatory, and eligibility pages, plus verified Trustpilot data.
This guide is based on research conducted in September 2026. Fees, eligibility rules, and feature availability change; always confirm current terms on ANNA's own site before applying.
Who ANNA Is Right For
Good fit
- UK sole traders and small companies that want banking, invoicing, receipt capture, and automated VAT/tax estimates combined in one app instead of juggling separate tools.
- Businesses with predictable, moderate transfer volume that can pick the tier matching their actual usage, since all four tiers share the same core toolset and differ mainly in included allowances.
- Businesses that occasionally deal in USD, EUR, or CHF and want the option of holding a balance in that currency rather than converting on every transaction.
Not a good fit
- Any business that isn't UK-registered. ANNA only accepts sole traders, limited companies, and LLPs registered in the UK, with a UK resident director or owner.
- Businesses on the Free plan that receive a high volume of incoming payments. The first £1,000 a month in incoming payments is free, but every pound after that costs 0.95%: a business receiving £5,000 a month in payments on the Free plan pays about £38 in incoming-payment fees alone, before anything else.
- Businesses that need more than three foreign currencies held directly. ANNA's currency accounts cover USD, EUR, and CHF only; anything outside those three still routes through a standard international payment and conversion.
Opening an ANNA Business Account
Who Can Apply
ANNA accepts sole traders, limited companies, and LLPs registered in the UK. Applicants must be at least 18 years old and have a UK residential address. Some sectors are not supported, including charities, gambling, adult entertainment, cannabinoids, and precious metals. A newly formed business or one operating in a regulated sector may be asked for additional information, such as a website link, sample invoices, or contracts.
Required Documents
| Document | Purpose |
|---|---|
| Valid passport or UK driving licence | Identity verification |
| Proof of address from the last three months | Confirms residential address |
| Basic business details | Confirms what the business does |
| UTR letter or other HMRC document (sole traders) | Confirms sole trader tax status |
| Companies House registration number (limited companies and LLPs) | Confirms the business is a registered legal entity |
| Partnership agreement or solicitor's confirmation letter (partnerships) | Confirms partnership structure |
How to Apply
Applying is entirely online through the ANNA app or website. Most applicants complete the basics in around ten minutes: entering business details, verifying identity, and uploading the required documents. ANNA typically issues an account number and sort code shortly after approval, with a physical Mastercard arriving within about five working days.
ANNA Business Fees
ANNA currently prices its business account across four tiers, including a "Grow" plan positioned between the free entry tier and the mid-range Business plan. Every figure below is drawn from ANNA's own pricing page, accessed in September 2026.
Plan Comparison
| Fee type | Free | Grow |
|---|---|---|
| Monthly fee | £0 | £12.90 + VAT |
| Incoming payments | First £1,000/month free, then 0.95% | Counted in the shared transfer allowance below |
| Local transfers in and out (combined) | Unlimited outgoing free; incoming priced separately above | 15 free/month, then £0.27 each |
| International (SWIFT) payments | 1% currency conversion fee, no separate per-payment charge stated | £5 per payment + 1% conversion fee |
| ATM withdrawals | Free | 1.5% commission, £1 minimum |
| Expense cards | 1 card included, unlimited free expense cards | Up to 2 included, then £5/card/month |
| Auto Accountant (tax automation) | First 4 months free, then £29/month | First 4 months free, then £29/month |
| Fee type | Business | Big Business |
|---|---|---|
| Monthly fee | £22.90 + VAT | £59.90 + VAT |
| Incoming payments | Counted in the shared transfer allowance below | Counted in the shared transfer allowance below |
| Local transfers in and out (combined) | 60 free/month, then £0.20 each | Unlimited free |
| International (SWIFT) payments | 2 free/month, then £5 + 1% conversion fee | 4 free/month, then £5 + 0.5% conversion fee |
| ATM withdrawals | 3 free/month, then 1% (£1 minimum) | Free |
| Expense cards | Up to 5 included, then £3/card/month | Unlimited free |
| Auto Accountant (tax automation) | First 4 months free | First 4 months free |
Note: On the Free plan, incoming and outgoing payments are priced separately (a 0.95% commission on incoming payments over £1,000/month, outgoing transfers unlimited and free). On the three paid plans, ANNA instead bundles incoming and outgoing local transfers into a single shared allowance, so a payment received counts against the same free-transfer limit as a payment sent. Separately, the Business and Big Business plan pages state Auto Accountant is free for the first 4 months without specifying the ongoing rate after that; it's worth confirming directly with ANNA before assuming it matches the £29/month rate shown on the Free and Grow plans.
For a business weighing plans, the transfer allowance usually matters more than the headline monthly fee. Take a business receiving and sending a combined 40 local payments a month, worth £6,000 in total incoming payments: on the Free plan, outgoing transfers are free but the £5,000 of incoming payments above the £1,000 allowance costs about £47.50 in commission; on Grow, 25 of the 40 transfers fall outside the 15 free, costing about £6.75 in per-transfer fees on top of the £12.90 + VAT monthly fee; on Business, all 40 transfers fit inside the 60 free per month, so the only cost is the £22.90 + VAT monthly fee.
At that volume, Grow (about £19.65 before VAT) comes in slightly below Business (£22.90 before VAT) and both are well below the Free plan's £47.50. Business only becomes the cheaper of the two once monthly local transfers pass roughly 52, because its 60-transfer allowance then absorbs the activity that the Free and Grow plans charge for.
ANNA also now offers separate currency accounts in USD, EUR, and CHF, letting a business hold a balance in that currency rather than converting every payment on arrival. That's a genuine capability: ANNA's international payments feature isn't limited to sending a converted GBP payment abroad, and it extends to holding actual foreign-currency balances across those three currencies.
ANNA Support & Reviews
| Channel | Availability |
|---|---|
| In-app chat | 24/7, described by ANNA as "award-winning" |
| hello@anna.money | |
| Live chat wait time | Roughly 30-60 seconds, day and night, per ANNA's own published status |
| Dedicated account manager | Not part of the standard offering |
ANNA holds a 4.5 out of 5 rating on Trustpilot from 5,769 reviews, a claimed and actively managed profile with a paid Trustpilot subscription. The star breakdown is heavily weighted toward the positive end: 85% five-star, with a combined 5% in the three- and four-star range, and 10% one-star. Reviewers consistently praise how intuitive the app is for day-to-day invoicing and expense tracking, and the speed of the support team, several describing replies within minutes from a real person rather than a bot.
The one-star reviews cluster around a specific and serious theme: account closures with limited or no explanation, sometimes after years as a customer. One review from September 2026 describes a business account closed after four years with only a generic risk-management notice and no further detail, a pattern that recurs across ANNA's negative reviews rather than appearing as an isolated case. For a business that depends on uninterrupted access to its account, that risk is worth weighing against the otherwise strong day-to-day support experience, not dismissed as background noise in an excellent overall score.
ANNA vs Statrys
Statrys does not compete directly with ANNA. ANNA is built specifically for UK-registered businesses, and Statrys does not offer a UK business account at all; Statrys serves companies registered in Hong Kong and Singapore. If your business is UK-registered and your needs match what ANNA offers, that eligibility gap alone rules Statrys out as an option, regardless of price or features.
Where this comparison becomes relevant is for a reader in the process of expanding beyond the UK, or incorporating a second entity in Hong Kong or Singapore alongside a UK company. For that specific case, Statrys offers a multi-currency account supporting 11 major currencies (HKD, USD, EUR, GBP, CNY, SGD, JPY, AUD, CHF, NZD, and CAD), with FX fees from 0.1%, no minimum balance, local currency accounts in the UK, Germany, Luxembourg, Australia, Denmark, and Liechtenstein (available through a Statrys Hong Kong business account), a Mastercard® payment card included from day one for Hong Kong account holders, and a dedicated account manager rather than app-only support. Over 10,000 businesses currently hold a Statrys account, and 87% of clients get their account opened in less than 2 days.
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FAQs
Is ANNA a good business account?
For a UK sole trader or small business that wants banking combined with invoicing, receipt capture, and VAT tools, ANNA is a strong fit, reflected in its 4.5/5 Trustpilot rating from 5,769 reviews. It's a weaker fit for a business outside the UK, since ANNA only accepts UK-registered companies, or for one that needs to hold more than three foreign currencies.
Is ANNA a legit and safe company?
Yes. ANNA's cards and main account are issued by PayrNet Limited, an Electronic Money Institution authorised and regulated by the FCA (FRN 900594). Funds are safeguarded under Electronic Money Regulations but are not covered by the FSCS, unlike a traditional bank account. ANNA's separate savings account, provided by Griffin Bank Ltd, is FSCS-protected up to £120,000.
How much does an ANNA Business account cost?
ANNA now offers four plans: Free (£0), Grow (£12.90 + VAT), Business (£22.90 + VAT), and Big Business (£59.90 + VAT). The Free plan charges 0.95% on incoming payments past the first £1,000 a month, while the paid plans bundle incoming and outgoing local transfers into a shared free allowance (15 a month on Grow, 60 on Business, and unlimited on Big Business). The higher tiers also include more free international payments, with 2 a month on Business and 4 on Big Business.
Does ANNA hold foreign currency balances?
Yes, as of this review. ANNA added currency accounts in USD, EUR, and CHF, letting a business hold a balance in that currency rather than converting every payment on arrival. Payments in other currencies, or to countries outside ANNA's 200+ supported destinations, still route through a standard international payment with conversion.
Can a business registered outside the UK use ANNA?
No. ANNA only accepts sole traders, limited companies, and LLPs registered in the UK, with a UK resident applicant. A business registered in Hong Kong, Singapore, or elsewhere cannot open an ANNA account regardless of where it operates.
What is the best ANNA alternative for a business outside the UK?
Since ANNA is UK-only, the right alternative depends entirely on where your business is registered. For a company registered in Hong Kong or Singapore specifically, Statrys offers a multi-currency business account with FX fees from 0.1%, llocal currency accounts in six markets (available through a Statrys Hong Kong business account), and a dedicated account manager.
Disclaimer
Statrys does not compete directly with ANNA, since Statrys does not offer business accounts in the UK. This review reflects our own research into ANNA's publicly available pricing, eligibility, and support terms, and we've aimed to keep it accurate and balanced despite covering a market we don't operate in.
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